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features
design
support

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Description

CareResolve is an AI-enhanced platform designed specifically for managing grievances in skilled nursing facilities. This tool assists SNF teams in efficiently receiving, categorizing, investigating, and resolving complaints from residents and their families by utilizing organized workflows, monitoring deadlines, maintaining documentation, facilitating approvals, and ensuring compliance with audit trails. Additionally, CareResolve leverages artificial intelligence to highlight recurring issues, condense intricate cases, recommend subsequent actions, and enable leadership to detect risks sooner across different facilities. By streamlining the grievance process, CareResolve ultimately aims to enhance the overall experience for both residents and staff.

Description

Napier iLTC solution empower care providers to collaborate efficiently, manage clients effectively, and deliver personalized care using an all-in-one platform that is built on the cloud to meet the specific needs of the organization without additional IT overheads. It is an AI-enabled, cloud-based, multi-modal care solution. It is a scalable platform promoting integrated and comprehensive care. Napier iLTC designed to support the decision making needs of clinical, administrative, and operational functions of long-term care business types. Napier iLTC is a multi-modal care solution: 1. Home Care 2. Centre-based Care 3. Residential Care

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CareResolve

Founded

2026

Country

United States

Website

careresolve.ai/

Vendor Details

Company Name

Napier Healthcare Solutions

Founded

1996

Country

Singapore

Website

www.napierhealthcare.com/home/intermediate-long-term-care-suite-iltc/

Product Features

Nursing Home

Billing & Invoicing No 
Charting No 
Electronic Signature No 
Incident Management Yes 
Meal / Nutrition Management No 
Medication Tracking No 
Patient Intake No 
Referral Management No 
Scheduling No 

Product Features

Home Care

Billing & Invoicing Yes 
Care Plan Management Yes 
Caregiver Management Yes 
Client Management Yes 
Field Communication Yes 
Insurance Management Yes 
Payroll Management Yes 
Scheduling Yes 
Visit Verification Yes 

Long Term Care

Claims Management Yes 
Clinical Care Yes 
EHR Yes 
Electronic Health Record Yes 
For Home Care Providers Yes 
For Nursing Homes Yes 
Geriatric Care Yes 
MDS Review Yes 
Patient Records Yes 
Staff Scheduling Yes 

Nursing Home

Billing & Invoicing Yes 
Charting Yes 
Electronic Signature Yes 
Incident Management Yes 
Meal / Nutrition Management Yes 
Medication Tracking Yes 
Patient Intake Yes 
Referral Management Yes 
Scheduling Yes 

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