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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Customize your widget to reflect your personal style or align it with your website’s aesthetic. Transform casual visitors into potential leads and boost your sales by utilizing proactive chat triggers that send automated messages based on specific criteria. You can selectively activate the live chat widget in areas where it’s most needed through our conditional loading feature. Additionally, an effective offline messaging capability lets visitors send you messages along with file attachments, even when you are unavailable for chat. Visitors can also conveniently email themselves a transcript of the chat directly from the widget. In real-time, operators can view the navigation path of visitors in the chat box, and this complete journey is archived in chat history for future reference. Moreover, a fully integrated email client is available for customer service representatives handling single email inquiries. This ensures seamless communication and enhanced support experiences for both visitors and operators.

Description

HyperHelp is an innovative chat solution that utilizes AI to transform your pre-existing content into precise and branded interactions. By directing it towards your website, documentation, or support center, HyperHelp conducts a thorough crawl of your pages, indexing them using a hybrid search approach. This method integrates both keyword and vector retrieval, ensuring that users receive accurate answers rather than just similar responses. Each response includes a citation to the source page, enabling users to verify the information and explore further. If a query falls outside the scope of your content, the bot refrains from fabricating answers, thus eliminating any potential misinformation. Additionally, a built-in lead capture feature allows for the collection of contact details directly within the chat interface during moments of peak interest, enhancing the conversion rates of your documentation and support traffic. Setting up HyperHelp is a remarkably quick process, taking only minutes rather than months; simply provide a URL, tailor the widget to align with your brand, and insert one embed code on any desired page. The widget is completely customizable to reflect your brand identity, making it an ideal solution for businesses aiming to enhance customer engagement.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

$10 per month
Free Trial No 
Free Version Yes 

Pricing Details

$39/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Intellial Solutions

Founded

2011

Country

India

Website

www.intellial.com

Vendor Details

Company Name

HyperHelp AI

Founded

2026

Country

Germany

Website

www.hyperhelp.ai

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing No 
Website Visitor Tracking Yes 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Alternatives

Alternatives

GhostChat Reviews

GhostChat

The Chat Widget LLC