Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Customize your widget to reflect your personal style or align it with your website’s aesthetic. Transform casual visitors into potential leads and boost your sales by utilizing proactive chat triggers that send automated messages based on specific criteria. You can selectively activate the live chat widget in areas where it’s most needed through our conditional loading feature. Additionally, an effective offline messaging capability lets visitors send you messages along with file attachments, even when you are unavailable for chat. Visitors can also conveniently email themselves a transcript of the chat directly from the widget. In real-time, operators can view the navigation path of visitors in the chat box, and this complete journey is archived in chat history for future reference. Moreover, a fully integrated email client is available for customer service representatives handling single email inquiries. This ensures seamless communication and enhanced support experiences for both visitors and operators.

Description

Glimpze is a versatile customer engagement platform designed for B2B enterprises, integrating AI chat, live video calls, and human assistance into a single, embeddable widget for websites. This innovative tool enables companies to convert more of their website traffic into meaningful conversations by providing immediate answers, pulling relevant information from a company’s knowledge repository, and facilitating a seamless transition from chat to human interaction when necessary. Users have the flexibility to initiate conversations through AI, request additional help, or seamlessly join a live call without navigating away from the page. For teams, Glimpze offers a comprehensive dashboard that allows for the management of conversations, configuration of the widget, and control over its visibility and timing on the website. Businesses can personalize the user experience, implement proactive outreach strategies to engage visitors with high intent, collect visitor information, and efficiently direct users toward sales or support resolutions. Additionally, the platform features availability-based routing, ensuring that visitors connect with the appropriate team at the most opportune moment, thereby enhancing overall user satisfaction and engagement. By streamlining the communication process, Glimpze empowers teams to foster stronger relationships with their customers.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

$10 per month
Free Trial
Free Version

Pricing Details

$80/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Intellial Solutions

Founded

2011

Country

India

Website

www.intellial.com

Vendor Details

Company Name

Glimpze

Founded

2026

Country

Denmark

Website

www.glimpze.io

Product Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Product Features

Alternatives

Alternatives

No Alternatives