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features
design
support

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Description

By collaborating with leading financial institutions, we acquire a comprehensive understanding of consumer spending habits, which encompasses their purchases from rival brands. This insightful purchase data serves as the cornerstone of our operations. We devise effective strategies aimed at capturing market share from both prospective and established clientele. Engage with our secure, fraud-resistant platform through advertisements that genuinely provide value to consumers. Accurately assess the authentic, incremental sales effects of our marketing efforts in both physical and digital spaces. We complete the feedback loop with actual transactional data, meticulously tracking campaign outcomes and reporting sales both online and in-store with precision. This level of detail allows us to optimize our strategies continually and ensure maximum return on investment for our clients.

Description

Sentiment Search focuses on delivering valuable review insights for various dining establishments, including restaurants, cafes, pubs, and cloud kitchens. Our service equips marketing, operations, and guest experience teams with advanced customer sentiment insights sourced from review sites, social media platforms, and internal feedback mechanisms. These specialized metrics tailored for the industry enable businesses to assess every facet of their operations in comparison to competitors, identify areas of improvement, and ultimately enhance their online ratings. Additionally, we provide senior management with a comprehensive overview of their brand's performance and highlight underperforming locations. With our tools, businesses can also observe industry-specific trends and monitor shifts in customer sentiment following changes in staff, menu offerings, and renovations. Furthermore, we enable benchmarking of sentiment both at individual locations and for the brand as a whole against industry rivals, thus fostering informed decision-making and strategic planning.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Fresh
DoorDash
Instacart
Uber Eats
Walmart

Integrations

Amazon Fresh
DoorDash
Instacart
Uber Eats
Walmart

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Cardlytics

Founded

2008

Country

United States

Website

www.cardlytics.com

Vendor Details

Company Name

Sentiment Search

Founded

2019

Country

United Kingdom

Website

www.sentimentsearch.com

Product Features

Marketing Analytics

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

Product Features

Marketing Analytics

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

Alternatives

Alternatives

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