Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Cara, developed by Oyster Technologies, is an advanced AI-powered servicing and sales platform purpose-built for the insurance industry. It automates routine servicing, streamlines client communication, and assists agents with policy and coverage analysis—empowering agencies, brokerages, and MGAs to grow efficiently. The platform’s Copilot module acts as an AI assistant for every agent, handling application intake, quote analysis, and document generation. The Service workspace centralizes ticketing, automates responses, and manages certificates of insurance from a single dashboard. Cara’s Communication module introduces 24/7 omni-channel client support with voice and email AI, reducing turnaround time and improving accessibility. Its Knowledge system enables fast, secure data discovery, allowing teams to query, summarize, and analyze policy documents using generative AI. Seamless integrations with Gmail, Outlook, Salesforce, HubSpot, and other AMS and CRM tools make adoption frictionless. Fully encrypted and compliant, Cara returns measurable time savings—automating up to 70% of servicing workflows while elevating both agent productivity and client experience.
Description
Sellence is an AI-driven sales conversion platform that automates customer follow-up for insurance providers, lenders, and financial technology companies. The software focuses on recovering potential customers who abandon insurance quotes, allow renewals to expire, leave loan applications unfinished, or fail to fund newly created accounts. Its AI persuasion model engages prospects through personalized SMS conversations and phone calls on behalf of the business. Automated follow-up sequences can continue for several weeks to maintain contact with customers who have not completed their transactions. Sellence tracks customer responses within a continuous conversation thread, allowing follow-up interactions to account for previous communications. The platform is designed to address common sales objections involving price, timing, competing options, and purchasing decisions. Organizations can establish communication rules covering customer consent, quiet hours, approved language, and other outreach restrictions. Audit trail functionality provides records of customer interactions and automated communications for oversight and compliance purposes. Sellence supports sales teams by automating prospect reengagement and helping convert existing customer interest into completed purchases, applications, and funded accounts.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Gmail
Yes
Google Calendar
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Microsoft Outlook
Yes
Salesforce
Yes
Integrations
Gmail
No
Google Calendar
No
HubSpot CRM
No
HubSpot Customer Platform
No
Microsoft Outlook
No
Salesforce
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Custom pricing. Starts with a paid 2-month pilot on one journey, measured against a control group, then a 12-month term.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Oyster Technologies
Founded
2024
Country
United States
Website
www.getcara.ai/
Vendor Details
Company Name
Sellence
Founded
2023
Country
Israel
Website
www.sellence.com
Product Features
Product Features
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
No
Multi-Languages
No
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
No
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No