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ease
features
design
support

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Description

Cara, developed by Oyster Technologies, is an advanced AI-powered servicing and sales platform purpose-built for the insurance industry. It automates routine servicing, streamlines client communication, and assists agents with policy and coverage analysis—empowering agencies, brokerages, and MGAs to grow efficiently. The platform’s Copilot module acts as an AI assistant for every agent, handling application intake, quote analysis, and document generation. The Service workspace centralizes ticketing, automates responses, and manages certificates of insurance from a single dashboard. Cara’s Communication module introduces 24/7 omni-channel client support with voice and email AI, reducing turnaround time and improving accessibility. Its Knowledge system enables fast, secure data discovery, allowing teams to query, summarize, and analyze policy documents using generative AI. Seamless integrations with Gmail, Outlook, Salesforce, HubSpot, and other AMS and CRM tools make adoption frictionless. Fully encrypted and compliant, Cara returns measurable time savings—automating up to 70% of servicing workflows while elevating both agent productivity and client experience.

Description

Go Integrator Cara serves as a comprehensive communications client tailored for the Cisco BroadWorks hosted telephony system. With a host of features designed for quick access to vital information, it seamlessly integrates with contact-focused business systems and CRM applications, boasting a standardized set of integration tools compatible with over 300 widely used applications across various sectors. This functionality leads to substantial productivity improvements, such as instantly identifying incoming callers and displaying their details, or effortlessly dialing their numbers with a simple click. By utilizing Go Integrator Cara, customers can save both valuable time and resources. The application includes a built-in SIP Softphone that can be set up and activated through a standard BroadWorks device profile. Users can easily add records to an integrated CRM directly from the client’s call history or the active call preview window, and it automatically or manually generates an activity record for each received call within the CRM. Additionally, this integration enhances overall communication efficiency by streamlining workflows and minimizing the time spent on administrative tasks.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft Outlook
Access4
Acumatica Cloud ERP
Bitrix24
Cisco BroadWorks
Clio
Gmail
Google Calendar
Google Contacts
Gorgias
HubSpot CRM
HubSpot Customer Platform
InsuredMine
Microsoft Teams
Pipedrive
Redtail CRM
ServiceM8
SevenRooms
Surefire
Teamleader

Integrations

Microsoft Outlook
Access4
Acumatica Cloud ERP
Bitrix24
Cisco BroadWorks
Clio
Gmail
Google Calendar
Google Contacts
Gorgias
HubSpot CRM
HubSpot Customer Platform
InsuredMine
Microsoft Teams
Pipedrive
Redtail CRM
ServiceM8
SevenRooms
Surefire
Teamleader

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Oyster Technologies

Founded

2024

Country

United States

Website

www.getcara.ai/

Vendor Details

Company Name

Go Integrator Cara

Country

United States

Website

cara.gointegrator.com/cara-featured-solutions/

Product Features

Product Features

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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