Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

CarFluent serves as a comprehensive dealer management system (DMS) aimed at optimizing the operations of automotive dealerships. It effectively merges inventory oversight, customer relationship management (CRM), sales processes, vehicle reconditioning, financing solutions, and accounting services into one cohesive platform. Notable Features: 1. Instant inventory monitoring alongside automated pricing adjustments. 2. Integrated CRM equipped with AI-enhanced communication capabilities. 3. Tailored sales workflows and flexible financing methods. 4. Streamlined management of the reconditioning workflow. 5. Automated accounting functions coupled with extensive reporting tools. Advantages: 1. Simplifies dealership operations by consolidating essential functions. 2. Improves customer experience through tailored CRM features. 3. Facilitates informed decision-making with powerful analytical tools. Ultimately, CarFluent is a versatile platform that not only enhances operational efficiency but also cultivates stronger customer relationships and engagement. Its integrated approach ensures that dealerships can respond swiftly to market changes and customer needs.

Description

Salesforce Agentforce Automotive is a purpose-built automotive CRM designed for OEMs, retailers, dealers, and captive finance organizations. It brings together driver profiles, vehicle data, and service history into one unified platform. By centralizing information, teams gain complete visibility into every customer interaction across the ownership lifecycle. AI-powered agents deliver real-time alerts, recommendations, and next-best actions directly within workflows. Sales and service teams can proactively engage drivers to resolve issues and enhance satisfaction. The platform streamlines management of leases, warranties, and claims to reduce friction and improve efficiency. Contextual data enables personalized offers, upgrades, and immersive in-vehicle experiences. Integration with Data 360, MuleSoft, Marketing Cloud, and Commerce Cloud expands data activation and engagement capabilities. Built-in automation increases productivity while reducing manual effort. Agentforce Automotive helps automotive organizations accelerate innovation and build long-term brand loyalty.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

Collate
Salesforce

Integrations

Collate
Salesforce

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CarFluent

Founded

2021

Website

www.car-fluent.com

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/automotive/cloud/

Product Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Automotive CRM

Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management

Dealership Management

Accounting
Auto Dealerships
Collections Management
Contact Database
Customer Database
Document Management
Equipment Dealerships
F&I Management
Financing Management
Form Printing
Lease Management
Marine Dealerships
Online Inventory
Parts Management
Powersports Dealerships
RV Dealerships
Service Department
Trailer Dealerships
Used Car Dealerships
Website Integration

Product Features

Automotive CRM

Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management

Alternatives

Alternatives

Yana Automotive Solution  Reviews

Yana Automotive Solution

Technosoft Automotive
PBS DMS Reviews

PBS DMS

PBS Systems
Centra Auto Reviews

Centra Auto

Centra Hub