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Description
Reaching out to someone swiftly is most effectively done through text messaging. With Captivated, incoming texts are seamlessly directed to an employee, similar to how phone calls are managed. This approach eliminates hold times, allowing immediate engagement with the right person who can assist. You can receive texts directly from your website or any of your landline or toll-free numbers, facilitating real-time communication with customers just as they would with friends and family. Improved customer interaction and retention lead to increased sales opportunities; consequently, more sales prospects paired with satisfied customers result in higher revenue. Furthermore, you can collaborate with your team members and provide coaching on customer communications. Every conversation is securely stored in the cloud, making it easily accessible on both mobile devices and browsers. This integration of communication tools not only enhances efficiency but also fosters a more connected and responsive business environment.
Description
Celebrate birthdays, anniversaries, and various events without the hassle of apps or software needed for client communication. With our system, automated and efficient messaging allows you to focus more on what you excel at. We liaise directly with your compliance team to ensure that all communications are monitored and properly archived. Importing contacts from your CRM or mobile device is a breeze, enabling you to start texting right away. Every conversation will be automatically saved within your CRM for easy access. You can also plan future messages and set up recurring alerts for significant dates, giving you peace of mind. Just hit send once, and let your marketing run seamlessly! In case you lack a landline for text functionality, we can provide you with a dedicated text number and will forward any incoming calls to your preferred number. This way, you can maintain constant communication with your clients without any interruptions.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Amazon Web Services (AWS)
No
Arctera Enterprise Vault
No
Copper
No
Erado
No
Global Relay
No
HubSpot CRM
No
Intradyn
No
Keap
No
Less Annoying CRM
No
Microsoft Dynamics 365
No
Integrations
Amazon Web Services (AWS)
Yes
Arctera Enterprise Vault
Yes
Copper
Yes
Erado
Yes
Global Relay
Yes
HubSpot CRM
Yes
Intradyn
Yes
Keap
Yes
Less Annoying CRM
Yes
Microsoft Dynamics 365
Yes
Pricing Details
$59.90 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Captivated
Country
United States
Website
captivated.works/
Vendor Details
Company Name
MyRepChat
Founded
2016
Country
United States
Website
ionlake.com/myrepchat/
Product Features
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
Yes
Mobile Keywords
Yes
Polls / Voting
No
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
No
Text-to-Win
No
Product Features
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
