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Description
Captain stands out as the premier delivery management software tailored for restaurant chains. Experience unparalleled insight into your delivery processes by streamlining dispatch choices and enhancing delivery efficiency. Foster an exceptional customer journey by simultaneously improving your employees' experience through Captain’s comprehensive suite of applications, which seamlessly integrate with your existing system to enhance interdepartmental communication while keeping customers updated on their order status. Monitor the live locations of drivers and orders effortlessly. Automate the dispatch process to concentrate more on client relationships. Enhance the driver experience with a user-friendly application. Provide customers with a personalized tracking journey. Transition from a first-in, first-out system to a more efficient automated delivery-first order preparation model. Ensure the delivery of fresher food and minimize driver delays. Utilize Captain KDS for timely order preparations. Analyze delivery performance using data-driven metrics. Leverage these insights to make informed staffing, marketing, and training decisions to continually improve your operations. By implementing Captain, you can transform your entire delivery process and significantly boost overall customer satisfaction.
Description
Delivery Hero embodies a multitude of roles simultaneously: it is a worldwide enterprise, a local contributor, a collective of Heroes, a responsible employer, and a pioneer in technology. Operating in over 40 countries with a workforce exceeding 22,000, we are united by a common goal: to provide an exceptional experience that is swift, straightforward, and delivered right to our customers' homes. We have tackled the challenge of enhancing our service in various ways, such as collaborating with more restaurants to broaden our platform options and introducing our own delivery kitchen initiatives. At Delivery Hero, we aspire to think beyond the conventional limits, and this ambitious approach has positioned us to embrace the future of quick commerce. While traditional e-commerce transformed the delivery industry through online ordering, it often still results in delivery times averaging between 3 to 5 business days, with incentives encouraging larger orders. As we advance, we remain committed to redefining speed and convenience, ensuring that our customers receive their orders in record time.
API Access
Has API
API Access
Has API
Pricing Details
Free
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Captain
Country
Canada
Website
www.captain.ai/
Vendor Details
Company Name
Delivery Hero
Founded
2011
Country
Germany
Website
www.deliveryhero.com
Product Features
Delivery Management
Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback
Food Delivery
Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program
Product Features
Food Delivery
Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program