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ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Smart, simple online CRM. You can build stronger customer relationships, increase sales, and save time. Organize all your customer information in one place. You can track conversations, see the history, and provide more personal experiences. You can tailor your sales pipeline to suit your sales process and spot deals that need your attention or are about to land. With our insightful reports, you can easily identify the activities that have the greatest impact on your sales figures and make better business decisions. You can use Shape Capsule to organize your teams and ensure they only see what they need. Report on their progress and focus their activity. Capsule integrates seamlessly with popular apps such as G Suite and Mailchimp. Capsule Mobile provides caller ID and reminds to save a note in your CRM every time you call. All Capsule features are available on Android and iPhone.

Description

Capsule serves as an innovative software solution for enrollment and billing, aimed at improving the services offered by Third-Party Administrators (TPAs), insurance providers, and associations. Created by MPB Solutions LLC, this software leverages cutting-edge development technologies to set the standard in enrollment processes and integrated billing and remittance functions. It generates invoices for multiple insurance premiums by merging enrollment information with specific business logic tailored to the demands of billing management. Designed to prioritize reliability, precision, and ease of use, Capsule has maintained its core code for almost seven years, successfully producing over 1,000 invoices each month while supporting close to 80,000 employees and their dependents, which underscores its effectiveness with minimal errors or service interruptions. The platform also introduces a revamped user interface that aims to significantly streamline the monthly billing operations, further enhancing efficiency and user satisfaction. Overall, Capsule represents a significant advancement in enrollment and billing software, positioning itself as a critical tool for organizations in the insurance sector.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Axis LMS No 
BigCommerce Yes 
CANDDi Yes 
Campaign Monitor Yes 
Cin7 Inventory Management Yes 
Configure One Cloud Yes 
Google Workspace Yes 
HubSpot CRM Yes 
Kolvera Yes 
Lighthouse Yes 
Mad Mimi Yes 
Microsoft 365 Yes 
Robly Yes 
Slack Yes 
Toggl Track Yes 
Trello Yes 
Vision Helpdesk Yes 
Workato Yes 
Xero Yes 

Integrations

Axis LMS Yes 
BigCommerce No 
CANDDi No 
Campaign Monitor No 
Cin7 Inventory Management No 
Configure One Cloud No 
Google Workspace No 
HubSpot CRM No 
Kolvera No 
Lighthouse No 
Mad Mimi No 
Microsoft 365 No 
Robly No 
Slack No 
Toggl Track No 
Trello No 
Vision Helpdesk No 
Workato No 
Xero No 

Pricing Details

$18 per user per month
Professional Plan: $18 per user per month
Teams Plan: $36 per user per month
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Zestia

Founded

2009

Country

United Kingdom

Website

www.capsulecrm.com

Vendor Details

Company Name

Capsule

Country

United States

Website

mpb-solutions.com/home/why-capsule/

Product Features

Contact Management

Activity Management Yes 
Appointment Management Yes 
Contact Database Yes 
Contact History Yes 
Contact Import/Export Yes 
Customer Pipeline Yes 
Email Marketing No 
Group Management No 
Interaction Tracking Yes 
Lead Management Yes 
Prospecting Tools No 
Sales Pipeline Management Yes 
Search / Filter No 
Segmentation No 
Shared Contacts No 
Social Media Integration No 

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

Lead Management

Activity Tracking Yes 
Campaign Management Yes 
Lead Capture Yes 
Lead Distribution Yes 
Lead Nurturing Yes 
Lead Scoring Yes 
Lead Segmentation Yes 
Pipeline Management Yes 
Prospecting Tools Yes 
Source Tracking Yes 

Sales Forecasting

Competitor Analysis No 
Correlation Analysis No 
Dashboard Yes 
Dynamic Modeling No 
Exception Reporting No 
Graphical Data Presentation Yes 
Modeling & Simulation No 
Performance Metrics Yes 
Sales Trend Analysis Yes 
Statistical Analysis No 

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