Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Capsule serves as an innovative software solution for enrollment and billing, aimed at improving the services offered by Third-Party Administrators (TPAs), insurance providers, and associations. Created by MPB Solutions LLC, this software leverages cutting-edge development technologies to set the standard in enrollment processes and integrated billing and remittance functions. It generates invoices for multiple insurance premiums by merging enrollment information with specific business logic tailored to the demands of billing management. Designed to prioritize reliability, precision, and ease of use, Capsule has maintained its core code for almost seven years, successfully producing over 1,000 invoices each month while supporting close to 80,000 employees and their dependents, which underscores its effectiveness with minimal errors or service interruptions. The platform also introduces a revamped user interface that aims to significantly streamline the monthly billing operations, further enhancing efficiency and user satisfaction. Overall, Capsule represents a significant advancement in enrollment and billing software, positioning itself as a critical tool for organizations in the insurance sector.
Description
Engagement AdvantageSM from Fiserv provides a comprehensive solution that allows your business to present the billing and payment options that your customers are looking for, enhance engagement to foster growth, and improve your competitive edge in customer experience. In today’s market, individuals anticipate tailored interactions and easy choices in every encounter. Cater to their varied preferences and efficiently compete on customer experience by leveraging innovative technologies and expertise, all while avoiding unnecessary costs and complications in your operations. There are multiple methods to distribute bills and numerous ways to connect with the recipients of those bills. Regardless of the delivery method, customers dedicate considerable time to reviewing their monthly bills; our findings indicate that, on average, individuals spend around two to four minutes per paper bill, and somewhat less on electronic versions. By utilizing highly personalized and branded bills, businesses can engage customers effectively, enable cross-selling opportunities, and ensure a seamless experience across various channels, ultimately leading to stronger customer relationships. This approach not only meets customer expectations but also supports sustainable business growth.
API Access
Has API
API Access
Has API
Integrations
ARGO
AXIOM
AdSystem
Allegro Lending Suite
Assure Security
Axis LMS
Charge-off Loan Tracker
CharityEngine
Coriunder BAAS
Diplomat Managed File Transfer
Integrations
ARGO
AXIOM
AdSystem
Allegro Lending Suite
Assure Security
Axis LMS
Charge-off Loan Tracker
CharityEngine
Coriunder BAAS
Diplomat Managed File Transfer
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Capsule
Country
United States
Website
mpb-solutions.com/home/why-capsule/
Vendor Details
Company Name
Fiserv
Founded
1984
Country
United States
Website
www.fiserv.com/en/about-fiserv/resource-center/brochures/engagement-advantage-present-fact-sheet.html
Product Features
Product Features
Insurance Agency
Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management