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Description

Shoppers nowadays anticipate engaging, tailored, and seamless experiences during their visits to your retail space. With Capillary Smart Store+, you can enhance in-store interactions and boost conversion rates by leveraging essential insights about visitor demographics, customer behavior within the store, and employee effectiveness. Gain access to sophisticated foot traffic analytics to assess your store's conversion rates and overall performance. Discover the peak hours when most conversions occur, allowing for strategic planning. Analyze traffic and conversion data segmented by time, various locations, and regions, providing a comprehensive view of your operations. Utilize the analytics to establish staff objectives, schedule breaks efficiently, and manage maintenance tasks aligned with hourly traffic and sales data. Link your marketing initiatives to store traffic and conversion outcomes to refine and improve campaigns across different regions and outlets. Additionally, enhance your merchandising strategies by gaining deeper insights into the age and gender demographics of your store visitors, powered by advanced AI customer analytics, allowing for a more personalized shopping experience. This holistic approach not only elevates customer satisfaction but also drives significant business growth.

Description

WingArc Retail Analytics offers invaluable insights into customer behavior, helps in cost reduction, and aids in evaluating marketing effectiveness. By utilizing your current security camera setup, you can monitor foot traffic and create heat maps that illustrate customer engagement throughout the store. When combined with Point of Sale data, this system allows you to determine metrics such as capture rates, conversion rates, and average transaction values. Additionally, you can construct employee schedules based on precise traffic forecasts, enabling efficient use of resources and maximizing sales opportunities. With interactive dashboards and automated reporting features, you can gain a clear understanding of your store's performance. This all-encompassing retail analytics solution equips brick-and-mortar shops with powerful tools to analyze in-store customer interactions, providing a competitive edge similar to what online businesses enjoy. Now, for the first time, you can gain insights into both your current and prospective customers through data analysis that rivals that of online platforms. By tapping into your existing security camera network, you can effectively monitor customer activity in all directions, offering a comprehensive view of both passing foot traffic and those who enter the store.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Capillary

Country

India

Website

www.capillarytech.com/products/smart-store-plus/

Vendor Details

Company Name

WingArc

Founded

1986

Country

Australia

Website

wingarc.com.au/industry/retail-analytics/

Product Features

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

Alternatives

Alternatives

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