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Description
Unlock actionable insights through AI-driven customer analytics and business intelligence. Today's consumers have come to expect brands to recognize their individual preferences and needs. Capillary Insights+ provides you with an in-depth understanding and essential insights into consumer behavior and likes. Given the multitude of interaction channels available, tracking consumer engagement with your brand can be challenging. Collect data from every point of contact to achieve a holistic 360° view of your customers via a Consumer Data Platform. This process enables you to gather information across various channels, clean and deduplicate consumer records, and enhance these records based on every interaction. By obtaining a comprehensive overview of each customer, including their transactional and behavioral activities across all channels, you can improve conversion rates with tailored messaging and experiences. Leverage demographic and behavioral segmentation from CDP data to create personalized interactions that resonate with each consumer. Ultimately, understanding your customers on a deeper level can significantly enhance brand loyalty and satisfaction.
Description
Our goal is to assist you in reaching your objectives efficiently. This is why we consolidate all your data into a single platform and employ advanced Machine Learning algorithms for analysis, enabling you to uncover connections between different platforms, gain actionable insights, and ultimately save both time and money while driving your business growth. By optimizing your budget allocation through a model that considers not only the performance of your campaigns but also the various paths your customers take toward conversion, you can eliminate uncertainties surrounding your operations. You can explore any combination of metrics you desire and receive answers to your queries within moments. Additionally, our approach factors in your store's seasonal trends, giving you a comprehensive view of expected revenue, the necessary conditions for achieving it, how to effectively distribute your budget, the number of sessions required from each source, and the size of the marketing audiences you need to target to maximize results. Overall, this holistic analysis empowers you to make informed decisions that drive sustainable growth.
API Access
Has API
API Access
Has API
Pricing Details
$25,000 per year
Free Trial
Free Version
Pricing Details
$79 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Capillary Technologies
Founded
2008
Country
Singapore
Website
www.capillarytech.com
Vendor Details
Company Name
Sensai Metrics
Website
www.sensaimetrics.io
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling
Marketing Analytics
A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics
Product Features
Marketing Analytics
A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics