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support

Description

Capability is a video-centric, fully managed training and compliance platform built specifically to streamline Environmental Health & Safety (EHS) and workforce development efforts. Users can access a ready-to-use video training library, upload their own materials, or design tailored training programs all within a unified, easy-to-navigate ecosystem. The system goes beyond training by integrating essential tools like incident reporting, digital form management, file storage, and qualification tracking into one seamless platform. It is designed for quick, hassle-free deployment with no contracts or sales representatives involved, making it accessible for organizations of all sizes. Transparent pricing and comprehensive managed support ensure users get maximum value without unexpected costs. Capability’s user-friendly interface supports industries such as construction, manufacturing, and healthcare, helping them maintain compliance and improve safety. The platform centralizes workflows to reduce administrative burdens and improve training effectiveness. Its all-in-one design means organizations can manage compliance and workforce development effortlessly in one place.

Description

HelpShelf integrates the support tools and resources you currently use into a streamlined single widget. This consolidation minimizes clutter in your navigation bar, providing a straightforward and easily accessible destination for your customers. The key to lowering support requests lies in delivering the appropriate content when it's most needed. By simply linking the resources your company utilizes, HelpShelf takes care of the rest. Given that your SaaS or web application is likely to have many pages, HelpShelf analyzes user search behavior and interactions on each page to enhance content recommendations for upcoming users. This intelligent optimization ensures that your support resources are always relevant and available, ultimately leading to a better user experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

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Screenshots View All

Integrations

Chaport No 
Collect.chat No 
Continually No 
Crisp No 
Customerly No 
Dashly No 
Drift No 
Facebook Messenger No 
Freshchat No 
Freshdesk No 
Gorgias No 
HelpCrunch No 
HubSpot CRM No 
Intercom No 
Quriobot No 
Wix Answers No 
Zendesk No 
Zoho Desk No 
tawk.to No 

Integrations

Chaport Yes 
Collect.chat Yes 
Continually Yes 
Crisp Yes 
Customerly Yes 
Dashly Yes 
Drift Yes 
Facebook Messenger Yes 
Freshchat Yes 
Freshdesk Yes 
Gorgias Yes 
HelpCrunch Yes 
HubSpot CRM Yes 
Intercom Yes 
Quriobot Yes 
Wix Answers Yes 
Zendesk Yes 
Zoho Desk Yes 
tawk.to Yes 

Pricing Details

$7/user/month
Free Trial Yes 
Free Version No 

Pricing Details

$25 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Capability

Founded

2015

Country

United States

Website

capability.work

Vendor Details

Company Name

HelpShelf

Country

United Kingdom

Website

helpshelf.co

Product Features

Training

Academic / Education No 
Asynchronous Learning No 
Blended Learning No 
Built-In Course Authoring No 
Built-in LMS No 
Certification Management No 
Corporate / Business No 
Learner Portal No 
Mobile Learning No 
Simulation No 
Synchronous Learning No 
Training Companies No 
eCommerce No 

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics No 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

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