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Description
The CapInfo Omnichannel platform enhances customer engagement through its modules for managing loyalty programs, sales promotions, and gift cards. As a distinctive, open, and modular solution, it empowers retailers to deliver a cohesive and uninterrupted shopping experience across both digital and physical realms. Leverage the capabilities of our promotions engine to craft targeted marketing campaigns. With an array of targeting criteria and advanced algorithms at your disposal, your Marketing Department can explore creative strategies without limitations. Utilize the wealth of customer data embedded in our solutions to design tailored offers that resonate with your clientele, effectively boosting your repeat purchase rate throughout your entire network. Implement the Unified Commerce approach by consolidating and overseeing all sales promotions from various touchpoints within a singular solution. Additionally, benefit from its compatibility with third-party solutions, ensuring comprehensive integration and a richer customer experience. This platform not only streamlines promotions but also fosters deeper connections between retailers and their customers.
Description
eGifter Merchants™ provides enterprise gift card technology for retailers and brands that need to operate digital and physical gift card programs across multiple channels. The configurable platform supports eGift and plastic gift cards, consumer and B2B sales, branded gift card storefronts, ecommerce, in-app and in-store programs, and Shopify integration for D2C brands with advanced gift card needs.
Brands can use the platform to support gift card sales as well as loyalty and marketing incentives, merchandise returns, customer appeasement, promotions, and other stored-value applications. Administrative tools and reporting provide visibility and control across gift card program operations, while integration options allow merchants to connect gift card capabilities with their existing technology and customer experiences.
Rather than requiring every merchant to operate within the same program structure, eGifter Merchants can be configured around a brand’s business requirements and expanded as its gift card program evolves. This flexibility supports organizations launching new programs as well as established brands modernizing or scaling existing gift card infrastructure.
Security is built into the platform through eGifter Shield™, which supports fraud detection and intervention across gift card transactions. eGifter Merchants also combines its technology with dedicated program support and professional gift card program management services, providing brands with operational expertise alongside the platform.
From white-label gift card storefronts and omnichannel gift card sales to B2B programs, physical and digital gift cards, reporting, integrations, security, and program management, eGifter Merchants provides the infrastructure for brands to manage gift cards.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Blackhawk Network
No
Fiserv
No
Flipdish
Yes
Shopify
No
Urbantz
Yes
inComm Payments
No
Integrations
Blackhawk Network
Yes
Fiserv
Yes
Flipdish
No
Shopify
Yes
Urbantz
No
inComm Payments
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Pricing is customized based on each merchant’s gift card program requirements, including program configuration, integrations, implementation, and services. Contact eGifter Merchants for pricing based on your specific program needs.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
CAPINFO Retail Software
Founded
2000
Country
France
Website
www.e-capinfo.com
Vendor Details
Company Name
eGifter
Founded
2011
Country
United States
Website
egiftermerchants.com
Product Features
Order Management
Back Order Management
No
Catalog Management
No
Inventory Management
No
Order Entry
No
Order Fulfillment
No
Order Tracking
No
Recurring Orders
No
Returns Management
No
Shipping Management
No
Special Order Management
No
Retail Management
CRM
No
Commission Management
No
Email Marketing
No
Employee Management
No
Loyalty Program
No
Mail Order
No
Merchandise Management
No
Multi-Location
No
Order Management
No
Purchase Order Management
No
Reporting/Analytics
No
Returns Management
No
eCommerce
No
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
Yes
Loyalty Card System
Yes
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
Yes
