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Description

The CapInfo Omnichannel platform enhances customer engagement through its modules for managing loyalty programs, sales promotions, and gift cards. As a distinctive, open, and modular solution, it empowers retailers to deliver a cohesive and uninterrupted shopping experience across both digital and physical realms. Leverage the capabilities of our promotions engine to craft targeted marketing campaigns. With an array of targeting criteria and advanced algorithms at your disposal, your Marketing Department can explore creative strategies without limitations. Utilize the wealth of customer data embedded in our solutions to design tailored offers that resonate with your clientele, effectively boosting your repeat purchase rate throughout your entire network. Implement the Unified Commerce approach by consolidating and overseeing all sales promotions from various touchpoints within a singular solution. Additionally, benefit from its compatibility with third-party solutions, ensuring comprehensive integration and a richer customer experience. This platform not only streamlines promotions but also fosters deeper connections between retailers and their customers.

Description

We collaborate with both large and small brands, not only in the UK but also internationally, to deliver effective retail gift and loyalty solutions that yield impressive outcomes. Retailers appreciate our gift and loyalty programs due to their scalability, user-friendliness, and overall effectiveness. Customer retention plays a crucial role in achieving retail success. For many independent retailers, a significant portion of their revenue is generated from repeat customers, making it vital to ensure that these patrons return for future purchases. Implementing a loyalty program not only boosts customer loyalty but also encourages increased spending both in frequency and amount at your establishment. By introducing loyalty cards, you can also attract new customers, prompting them to begin shopping at your location. Furthermore, loyalty cards enhance your brand’s value as they foster greater engagement from customers, leading to improved experiences during their shopping journeys. Ultimately, a robust loyalty program can transform the way customers interact with your brand, driving long-term success and growth.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Flipdish Yes 
Urbantz Yes 

Integrations

Flipdish No 
Urbantz No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CAPINFO Retail Software

Founded

2000

Country

France

Website

www.e-capinfo.com

Vendor Details

Company Name

Reward-It

Founded

2012

Country

United Kingdom

Website

www.reward-it.co.uk

Product Features

Order Management

Back Order Management No 
Catalog Management No 
Inventory Management No 
Order Entry No 
Order Fulfillment No 
Order Tracking No 
Recurring Orders No 
Returns Management No 
Shipping Management No 
Special Order Management No 

Retail Management

CRM No 
Commission Management No 
Email Marketing No 
Employee Management No 
Loyalty Program No 
Mail Order No 
Merchandise Management No 
Multi-Location No 
Order Management No 
Purchase Order Management No 
Reporting/Analytics No 
Returns Management No 
eCommerce No 

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management Yes 
Gift Card System No 
Loyalty Card System Yes 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management Yes 

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