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Description
The CapInfo Omnichannel platform enhances customer engagement through its modules for managing loyalty programs, sales promotions, and gift cards. As a distinctive, open, and modular solution, it empowers retailers to deliver a cohesive and uninterrupted shopping experience across both digital and physical realms. Leverage the capabilities of our promotions engine to craft targeted marketing campaigns. With an array of targeting criteria and advanced algorithms at your disposal, your Marketing Department can explore creative strategies without limitations. Utilize the wealth of customer data embedded in our solutions to design tailored offers that resonate with your clientele, effectively boosting your repeat purchase rate throughout your entire network. Implement the Unified Commerce approach by consolidating and overseeing all sales promotions from various touchpoints within a singular solution. Additionally, benefit from its compatibility with third-party solutions, ensuring comprehensive integration and a richer customer experience. This platform not only streamlines promotions but also fosters deeper connections between retailers and their customers.
Description
O2B stands out as the pioneering subscription management and billing system that is completely native to Force.com. If you can envision it, O2B has the capability to turn that vision into a profitable reality, and no other solution can rival its offerings. When selecting your Subscriber Relationship Management (SRM) solution, keep in mind that the goal is to drive transformation, enhance operational efficiencies, and leverage features that were previously unavailable. Whether your services are Software as a Service (SaaS), Platform as a Service (PaaS), Hardware as a Service (HaaS), or even traditional utility models, the dynamics of the sales cycle, monetization strategies, and customer relationship management differ significantly from those associated with one-time sales products. Originating in the telecommunications sector, ChikPea has expanded its offerings to cater to various markets, specializing in areas such as quoting, order management, service delivery, subscription billing, payments, collections, and change management. Explore the world of Subscriber Relationship Management today, and remember, as a software manufacturing company, we solely create the tools you need and do not engage in billing services or telecom project management on your behalf. By focusing on innovation and efficiency, we aim to empower businesses to streamline their operations and enhance customer satisfaction.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CAPINFO Retail Software
Founded
2000
Country
France
Website
www.e-capinfo.com
Vendor Details
Company Name
ChikPea
Founded
2006
Country
United States
Website
chikpea.com/o2b/
Product Features
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
Retail Management
CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce
Product Features
Billing and Invoicing
Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
Recurring Billing
Customer Portal
Deferred Billing
Discount Management
Dunning Management
Invoice History
Multi-Currency
Multi-Period Recurring Billing
Payment Processing
Recurring Donations
Subscription Billing
