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Description
The CapInfo Omnichannel platform enhances customer engagement through its modules for managing loyalty programs, sales promotions, and gift cards. As a distinctive, open, and modular solution, it empowers retailers to deliver a cohesive and uninterrupted shopping experience across both digital and physical realms. Leverage the capabilities of our promotions engine to craft targeted marketing campaigns. With an array of targeting criteria and advanced algorithms at your disposal, your Marketing Department can explore creative strategies without limitations. Utilize the wealth of customer data embedded in our solutions to design tailored offers that resonate with your clientele, effectively boosting your repeat purchase rate throughout your entire network. Implement the Unified Commerce approach by consolidating and overseeing all sales promotions from various touchpoints within a singular solution. Additionally, benefit from its compatibility with third-party solutions, ensuring comprehensive integration and a richer customer experience. This platform not only streamlines promotions but also fosters deeper connections between retailers and their customers.
Description
Givex offers a wide array of business solutions, ranging from gift card initiatives to comprehensive enterprise-level point-of-sale systems. Whether you're managing a quaint coffee shop or overseeing a vast multinational restaurant network, our services are designed to support your needs effectively. Discover how our integrated solutions can work in harmony to enhance customer engagement.
Boost your capacity to attract new customers in a cost-efficient manner by leveraging reliable tools such as Gift Cards and E-Gift options, along with more sophisticated customer incentive strategies that allow you to track their effectiveness in real-time. Tap into new demographics with engaging mobile applications and payment solutions that stimulate sales both in-store and online.
Enhance your ability to retain your most valuable customers while fostering loyalty among more casual patrons. Identify essential customer segments, deliver tailored communications, targeted promotions, and meaningful rewards, and keep track of their performance through online monitoring to ensure continuous improvement in your engagement strategies. Additionally, our analytics tools will help you adapt and refine your approaches based on evolving customer preferences and behaviors.
API Access
Has API
No
API Access
Has API
No
Integrations
Flipdish
Yes
7shifts
No
Ameego
No
BetterCommerce
No
BlueVenn
No
COGS-Well
No
Cuboh
No
Flooid
No
LINGA Cloud Kitchen
No
LINGA KDS
No
Integrations
Flipdish
Yes
7shifts
Yes
Ameego
Yes
BetterCommerce
Yes
BlueVenn
Yes
COGS-Well
Yes
Cuboh
Yes
Flooid
Yes
LINGA Cloud Kitchen
Yes
LINGA KDS
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
CAPINFO Retail Software
Founded
2000
Country
France
Website
www.e-capinfo.com
Vendor Details
Company Name
Givex
Founded
1999
Country
Canada
Website
www.givex.com
Product Features
Order Management
Back Order Management
No
Catalog Management
No
Inventory Management
No
Order Entry
No
Order Fulfillment
No
Order Tracking
No
Recurring Orders
No
Returns Management
No
Shipping Management
No
Special Order Management
No
Retail Management
CRM
No
Commission Management
No
Email Marketing
No
Employee Management
No
Loyalty Program
No
Mail Order
No
Merchandise Management
No
Multi-Location
No
Order Management
No
Purchase Order Management
No
Reporting/Analytics
No
Returns Management
No
eCommerce
No
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
No
Kiosk
Activity Reservations
No
Digital Signature
No
License Management
No
Onsite Printing
No
Remote Access
No
Secure Browsing
No
Ticket / Order Fulfillment
No
Touch Screen
No
Usage Reporting
No
Virtual Keyboard
No
Wireless Internet Access
No
Point of Sale
Barcode Scanning
Yes
Commission Management
No
Cryptocurrency Support
No
Customer Account Profiles
Yes
Discount Management
Yes
Electronic Signature
Yes
Gift Card Management
Yes
Loyalty Program
Yes
Multi-Location
Yes
Restaurant POS
Yes
Retail POS
Yes
Returns Management
Yes
eCommerce Integration
Yes
Restaurant POS
Delivery Management
No
Gift Card Management
No
Inventory Management
No
Loyalty Program
No
Mobile Access
No
Online Ordering
No
Order Management
No
Reporting/Analytics
No
Separate Checks
No
Split Checks
No
Table Management
No
Tips Management
No
