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features
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support

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Description

The CapInfo Omnichannel platform enhances customer engagement through its modules for managing loyalty programs, sales promotions, and gift cards. As a distinctive, open, and modular solution, it empowers retailers to deliver a cohesive and uninterrupted shopping experience across both digital and physical realms. Leverage the capabilities of our promotions engine to craft targeted marketing campaigns. With an array of targeting criteria and advanced algorithms at your disposal, your Marketing Department can explore creative strategies without limitations. Utilize the wealth of customer data embedded in our solutions to design tailored offers that resonate with your clientele, effectively boosting your repeat purchase rate throughout your entire network. Implement the Unified Commerce approach by consolidating and overseeing all sales promotions from various touchpoints within a singular solution. Additionally, benefit from its compatibility with third-party solutions, ensuring comprehensive integration and a richer customer experience. This platform not only streamlines promotions but also fosters deeper connections between retailers and their customers.

Description

Giftbit is a user-friendly software platform that lets you buy, send and track digital gift cards for your reward and incentive programs. Deliver your offers via email, text or by offering an in-app marketplace. Automate gift card sending with our Gift Card API integration or connect via Zapier. With Giftbit, you get comprehensive reporting and tracking on the status of every gift card, custom branding, and freedom from inventory management. Sign up for free today! No minimums, no subscriptions. Pay face-value of the cards you send and get 50% back on unclaimed offers.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Axis LMS No 
ElectroNeek No 
Flipdish Yes 
Stackreaction No 
Urbantz Yes 
Zapier No 

Integrations

Axis LMS Yes 
ElectroNeek Yes 
Flipdish No 
Stackreaction Yes 
Urbantz No 
Zapier Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Free
Free sign up ⋅ No minimums ⋅ No subscription fees

Pay face value of the gift cards you send. Ask about discounts and revenue sharing.

See our pricing page for full details.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CAPINFO Retail Software

Founded

2000

Country

France

Website

www.e-capinfo.com

Vendor Details

Company Name

Giftbit

Founded

2011

Country

USA & Canada

Website

www.giftbit.com

Product Features

Order Management

Back Order Management No 
Catalog Management No 
Inventory Management No 
Order Entry No 
Order Fulfillment No 
Order Tracking No 
Recurring Orders No 
Returns Management No 
Shipping Management No 
Special Order Management No 

Retail Management

CRM No 
Commission Management No 
Email Marketing No 
Employee Management No 
Loyalty Program No 
Mail Order No 
Merchandise Management No 
Multi-Location No 
Order Management No 
Purchase Order Management No 
Reporting/Analytics No 
Returns Management No 
eCommerce No 

Product Features

Customer Engagement

Analytics Yes 
Churn Management Yes 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection Yes 
Gamification Yes 
Live Chat No 
Video Content No 

Customer Loyalty

CRM Yes 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

Employee Recognition

Goals Yes 
Leaderboards / Activity Tracking Yes 
Manager-to-Peer Recognition Yes 
Mention Management Yes 
Nominations Yes 
Peer-to-Peer Recognition Yes 
Performance Management Yes 
Rewards Catalog No 
Rewards Points No 
Social Recognition No 
eCards Yes 

Gamification

Badge Management Yes 
Collaboration Tools No 
Contest Management Yes 
Feedback Management No 
For Call Centers No 
For Developers Yes 
For Education No 
For Onboarding Yes 
For Sales Yes 
Goal Setting / Tracking No 
Leaderboards / Activity Tracking Yes 
Performance Metrics No 
Rewards Management No 

Market Research

Benchmarking No 
Compensation Management Yes 
Data Management Yes 
Email / Online No 
Face-to-Face No 
Panel Management Yes 
Paper-Based Yes 
Phone-Based Yes 
Sample Management Yes 
Statistical Analysis No 
Survey Management No 

Referral

Affiliate Marketing No 
Campaign Management Yes 
Contact Management No 
Employee Referral Management No 
Feedback Management No 
Lead Engagement Yes 
Loyalty Program Yes 
Referral Tracking Yes 
Rewards Management Yes 

Alternatives

Alternatives

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