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support

Description

Don't let ideas slip by the cracks. Use a dedicated customer feedback tool to collect, analyze, and organize feedback. Find out which features are most popular, filter feedback by impact and segment, and clarify your use cases. Don't waste your time building the wrong things. Get feedback and feature requests based upon priority. Add them to your roadmap and integrate with project management tools such as Jira. When you release a feature, automatically follow up with people. Keep the feedback loop open. Communicate what your team is up to. Announce new features to engage people.

Description

FollowUp for email is a streamlined productivity tool designed to help you manage your conversations and tasks effectively, ensuring that nothing is overlooked. With just a single click, you can establish perfectly timed reminders that pop up at the top of your inbox exactly when you need them. You have the flexibility to choose when you'd like to be reminded, allowing you to put the matter aside until the designated time. Additionally, you can arrange follow-ups to guarantee that your discussions remain on track. If you receive a reply before your reminder, the follow-up will automatically cancel, saving you unnecessary notifications. You'll also receive real-time alerts when your contacts view your emails, enabling you to engage at the most opportune moments. Since email engagement tends to drop around 4:30 PM on Fridays, you can draft your messages whenever convenient and schedule them for optimal viewing. Furthermore, the FollowUp.cc button allows you to set reminders on any website, ensuring that important tasks related to specific webpages, online discussions, or social media profiles are not forgotten. This makes it easier than ever to maintain organization and prioritize your responsibilities.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Salesforce
Asana
Beam AI
Chrome OS
ClickUp
Eververse
GitHub
Gmail
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
Linear
Maven AGI
Motileo
Nango
Slack
Zapier
Zendesk

Integrations

Salesforce
Asana
Beam AI
Chrome OS
ClickUp
Eververse
GitHub
Gmail
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
Linear
Maven AGI
Motileo
Nango
Slack
Zapier
Zendesk

Pricing Details

$0 per month
Free Trial
Free Version

Pricing Details

$18 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Canny

Founded

2015

Country

United States

Website

canny.io

Vendor Details

Company Name

FollowUp.cc

Founded

2007

Country

United States

Website

followup.cc/

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Product Roadmap

Collaboration
Content Import / Export
Diagramming
Drag & Drop
Feature Management
Milestone Tracking
Prioritization
Requirements Management
Workflow Management

Product Features

Email Tracking

A/B Testing
Audience Segmentation
Campaign Management
Event-Based Notifications
Location Tracking
Team Management

Alternatives

Alternatives