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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

At Calvi, we aspire to create a seamless experience for managing bills, making the process straightforward and stress-free. Our innovative approach targets one of the few consistent interactions within customer relations: the billing process. With over twenty years of experience, we have become a reliable ally for major players in the Telecom sector, possessing a deep understanding of customer needs. Our user-friendly Bill Presentment & Communication solution, Calvi Insight, comprises six comprehensive modules designed to impress customers of all sizes and types. This solution empowers Communications Service Providers (CSPs) to enhance customer experiences throughout every phase of the billing journey. Moreover, Calvi Insight guarantees a harmonious integration of both online and offline bill communications, resulting in reduced operational costs while boosting customer engagement and satisfaction. By prioritizing customer experience, we aim to redefine how billing is perceived and managed in the industry.

Description

A cloud communications solution empowers businesses to safeguard their future by adapting to the ever-evolving technological landscape. While companies aim to leverage the latest technologies available today, they must also be ready to embrace the swift advancements that lie ahead. This adaptable approach allows businesses to respond to service demands, technological developments, and shifting customer preferences effectively. Cloud communication services provide access to advanced audio and video capabilities that rival those of even the largest competitors in the industry. Utilizing a hosted solution enables organizations to harness modern applications such as virtual audio attendants and Unified Communications, along with an array of integrated services like voice, chat, and data technologies. By adopting cloud communications, companies can enhance customer service, boost employee productivity, and strengthen connections with their clients. In fact, 67% of organizations that utilize such solutions have reported improvements in mobile worker efficiency and quicker resolution of issues, showcasing the tangible benefits of this technology. Ultimately, investing in cloud communications not only addresses current needs but also positions businesses for sustained success in a rapidly changing environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$1 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Calvi Business Software

Founded

1994

Country

Netherlands

Website

www.calvi.nl

Vendor Details

Company Name

Norstar Networks

Country

United States

Website

www.norstar.net/norstar-cloud

Product Features

Billing and Provisioning

Billing & Invoicing Yes 
Carrier Access Billing Yes 
Contract Management Yes 
Customer Accounts No 
Customizable Billing Yes 
Flexible Rate Tables Yes 
Internet Yes 
Order Management Yes 
Post-Paid Systems No 
Pre-Paid Systems No 
Provisioning Yes 
Rating Yes 
Self Service Portal Yes 
Service Order System Yes 
VoIP Yes 

Telecom Expense Management

Billing for Data Yes 
Billing for Voice Yes 
Call Monitoring Yes 
Chargeback Tracking Yes 
Contract Negotiation Yes 
Fixed Line Compatibility Yes 
Internal Cost Allocation Yes 
Mobile Line Compatibility Yes 
Usage Reporting Yes 

Product Features

Telecom Expense Management

Billing for Data No 
Billing for Voice No 
Call Monitoring No 
Chargeback Tracking No 
Contract Negotiation No 
Fixed Line Compatibility No 
Internal Cost Allocation No 
Mobile Line Compatibility No 
Usage Reporting No 

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