Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
A toll-free number creates a professional appearance for your business, making it easy for clients and callers to reach you at no cost, regardless of their location. We provide multiple toll-free options, including 800, 866, and vanity numbers, while local numbers help establish a presence in specific areas, which many clients leverage for targeted marketing campaigns. Our entirely online-managed PBX system ensures that you have complete control over your phone setup at any time. Simply input the necessary parameters for call forwarding, and you're all set. This process is straightforward and greatly surpasses traditional hardware alternatives, all while offering a range of valuable features. With our Business VoIP phone service, you gain all the functionalities of a Fortune 500 company's phone system at a budget-friendly price. For only $35.95 per month, you can make unlimited calls across the United States and receive unlimited calls on your local number, making it a smart investment for any business. Plus, the flexibility of managing your phone system online allows you to adapt to changing needs effortlessly.
Description
Cool Telecom offers a cloud-based phone system tailored for businesses of all sizes, featuring a versatile interface that integrates CRM and Helpdesk functionalities to boost sales and enhance communication for support teams. Clients can quickly acquire phone numbers from over 50 countries, adjust their workforce according to seasonal demands, and benefit from comprehensive insights via real-time analytics. The platform is accessible on any device, allowing users to make and receive calls from virtually anywhere.
With the multifunction app from Cool Telecom, users can efficiently manage call routing based on IVR choices, agent expertise, time zones, and other criteria, all facilitated by a user-friendly dashboard. Additionally, the platform provides advanced, real-time analytics regarding agent and team performance, enabling monitoring through a live feed and allowing data cross-referencing with existing CRM systems for deeper insights and opportunities for enhancement. This functionality ensures that businesses not only remain connected but also continuously improve their customer service and operational efficiency.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
ConnectWise PSA
Yes
GoldMine CRM
Yes
GuestTracker
Yes
Salesforce
Yes
Zoho CRM
Yes
Integrations
ConnectWise PSA
No
GoldMine CRM
No
GuestTracker
No
Salesforce
No
Zoho CRM
No
Pricing Details
$26.50 per month
Lowest price guaranteed. If you find anything lower we will beat it by 10%
Free Trial
Yes
Free Version
No
Pricing Details
€10 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Callture
Founded
1997
Country
Canada
Website
www.callture.com
Vendor Details
Company Name
Cool Telecom
Founded
2021
Country
France
Website
www.cool-telecom.com
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
Yes
Call Recording
Yes
Contact Management
Yes
Encryption
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
Yes
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No
SIP Trunk
Automatic Fail-over Routing
No
Call Data Records
No
Caller ID
No
Disaster Recovery
No
International Numbers
No
Multiple DID Options
No
PSTN Forwarding
No
Toll-Free Numbers
No
e911
No
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
No
Voice & Data Integration
No
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No