Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Analytical call tracking employs either dynamic number insertion or static numbers to monitor various sales channels such as offline interactions, website visits, and phone calls. Our advanced call analytics platform delivers actionable insights that enhance marketing expenditure and increase the sales effectiveness of marketers. By utilizing our call tracking system, clients can avoid squandering resources on unproductive leads while effectively managing sales calls, including monitoring dropped calls. We provide a comprehensive view of your channel attribution, which ultimately boosts your marketing return on investment (ROI). Eliminate the uncertainty surrounding channel performance and let our call analytics software offer you valuable and precise information. This data can empower you to make essential business decisions confidently and minimize financial waste. Moreover, we facilitate the tracking of the entire sales process, and our call recording feature can significantly improve employee performance while allowing for targeted training and support. Ultimately, our services aim to streamline your operations and enhance overall business outcomes.
Description
We reveal which keywords, channels, and campaigns made your customers pick up their phones - so that you can improve your marketing. ResponseTap assigns each website session a unique number that connects the call to a customer’s website journey and campaign history. This allows you to understand which keywords and campaigns drove phone sales.
Smart Match is the fastest and most efficient way to link call revenues to marketing activity. It is easy to identify which marketing source is driving the highest number of phone sales when you activate it in ResponseTap. It takes only a CSV upload to be able to easily close the gap in your reporting puzzle.
With lifetime access to your call data, you can easily compare performance. Although some Call Intelligence providers limit access to 12 months only, we believe that reporting year-on-year comparisons should be a given.
API Access
Has API
No
API Access
Has API
No
Integrations
Bright Analytics
No
CANDDi
Yes
Convert Experiences
Yes
Creovai
Yes
DenGro
No
Google Analytics
Yes
Google Marketing Platform
Yes
Integrations
Bright Analytics
Yes
CANDDi
No
Convert Experiences
No
Creovai
No
DenGro
Yes
Google Analytics
No
Google Marketing Platform
No
Pricing Details
£34.95 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Calltracks
Founded
2004
Country
United Kingdom
Website
www.calltracks.com
Vendor Details
Company Name
ResponseTap
Country
United Kingdom
Website
www.responsetap.com
Product Features
Call Tracking
CRM
No
Call Log
No
Call Recording
No
Call Routing
No
Caller Identification
No
Campaign Management
No
Conversion Tracking
No
IVR / Voice Recognition
No
Keyword Tracking
No
Product Features
Call Accounting
By-Extension Reporting
No
Call Duration
Yes
Call Monitoring
Yes
Call Volume
Yes
Caller Identification
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Unattended Call Management
Yes
Who Answered Log
Yes
Call Recording
Archiving
Yes
Call Sharing
Yes
Distributed Call Recording
Yes
Event Triggered Recording
Yes
File Transfer
Yes
Instant Retrieval
Yes
On-Demand Recording
Yes
Recording Bookmarking
Yes
Scheduled Recording
Yes
Screen Activity Recording
Yes
Video Call Recording
Yes
Call Tracking
CRM
Yes
Call Log
No
Call Recording
Yes
Call Routing
Yes
Caller Identification
Yes
Campaign Management
Yes
Conversion Tracking
Yes
IVR / Voice Recognition
Yes
Keyword Tracking
Yes