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Average Ratings 0 Ratings

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ease
features
design
support

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Description

CallsAround operates as a round-the-clock AI answering service equipped with emergency dispatch capabilities tailored for home-service industries, including restoration, HVAC, plumbing, electrical, and cleaning sectors. It efficiently handles every call directed to your local number using a customizable AI receptionist that provides a natural interaction experience, qualifies potential leads, responds to frequently asked questions, takes messages, and checks availability on Google Calendar. In the case of genuine emergencies, the system bypasses message-taking and initiates a dispatch process: it alerts your designated on-call personnel in a specified order (up to ten contacts) while accommodating availability windows on Dispatch, recognizes answering machines to ensure voicemails aren't counted as answers, dispatches SMS notifications during each escalation step, and performs warm transfers with context about the caller. With carrier-level dead-man failover, calls will continue to route to your phone even if there are issues with the AI system. Each interaction is meticulously documented through recordings, transcripts, and a detailed escalation history. Additionally, it boasts seamless integrations with platforms such as Jobber, Housecall Pro, JobNimbus, PSA, and ServiceMonster, as well as compatibility with Zapier, API connections, and signed webhooks, ensuring a comprehensive and efficient service solution. This multifaceted approach not only enhances customer engagement but also streamlines operations for service businesses, helping them maintain high levels of service even during peak times or emergencies.

Description

SignalLine AI Receptionist serves as a virtual phone-answering solution tailored for small businesses in the UK. It utilizes a dedicated UK phone number to handle incoming calls by leveraging information provided by the customer, such as business hours, services offered, pricing, and company policies. This service is capable of addressing common inquiries and gathering essential details like the caller’s name, phone number, and the purpose of their call for follow-ups if necessary. An online dashboard presents call logs along with transcripts for easy access. The Growth plan enhances functionality by offering live call transfers to a team member and supports multilingual interactions in 15 different languages. Additionally, it allows for custom workflows that can link to order inquiries via platforms like Shopify or WooCommerce. The pricing structure is based on usage, charged at £0.15 per minute for the Starter plan in English, or £0.20 per minute for the Growth plan, with no hidden costs such as monthly fees, setup charges, or contracts. This service is particularly beneficial for businesses that require call handling outside regular working hours or when their staff is not available to take calls. With its flexible options, SignalLine AI Receptionist aims to enhance customer service while allowing businesses to focus on their core operations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Shopify No 
WooCommerce No 

Integrations

Shopify Yes 
WooCommerce Yes 

Pricing Details

$79/month
Free Trial Yes 
Free Version No 

Pricing Details

£0.15 per minute
Starter: £0.15 per minute in English. Growth: £0.20 per minute. Usage-based pricing with no monthly fee, setup fee, or contract.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

TetraCore

Country

United States

Website

callsaround.com

Vendor Details

Company Name

SignalLine AI

Founded

2025

Country

United Kingdom

Website

signalline.io

Product Features

Product Features

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