Average Ratings 0 Ratings
Average Ratings 4 Ratings
Description
Callix is a cloud contact center solution developed in Brazil, designed to handle high-volume tasks such as sales, collections, customer support, and market research. Each concurrent license encompasses features for both inbound and outbound voice communications, including Preview, Power, and Predictive dialing (allowing up to 10 calls per agent), as well as multilevel IVR, callback queues, live monitoring with whispering and barge-in capabilities, call recording, and real-time analytics. The platform's Reverse IVR functionality can initiate as many as 5,000 calls daily per license, directing respondents to either an agent or a WhatsApp template. Furthermore, Callix provides an official Meta WhatsApp Business API service that features a shared inbox, an AI-driven chatbot, bulk messaging templates, and oversight tools. Additional features include a cloud PBX system, local caller ID capabilities, CRM integrations, an accessible REST API, and webhooks, all with data securely stored within Brazil. Licensing is offered on a concurrent basis and is billed monthly in Brazilian reais, eliminating the need for long-term commitments. Accounts can be operational within just three business hours, and the platform is currently utilized by over 800 companies, showcasing its popularity and reliability in the market. The rapid deployment and versatile features make Callix an attractive choice for businesses looking to enhance their communication strategies.
Description
Unlimited Calling - Free Trials T-Max Predictive dialer, an inbound or outbound CRM dialing system is ideal for debt collection, marketing, and sales teams. T-Max Predictive dialer allows users to reach as many live contacts as they want by dialing up five numbers at once. T-Max Predictive Dialer's automated system allows users to cut down on busy signals, incorrect numbers, or no responses. Instead, they aim to connect all recipients to a live agent at the first contact. Managers can use monitoring to listen and take over calls for QA, or to close the call.
Hosted auto dialer VOIP phone system, with preview dialer, power dialer, sip phones, sip phones, sip phones, webphones, voicemail drops and local caller ID. We also offer Voice Broadcasting AutoDialer Trials. Compatible with any CRM, including Salesforce, Zoho, and Monday
API Access
Has API
Yes
API Access
Has API
No
Integrations
Pipedrive
No
WhatsApp
No
Pricing Details
R$89/license/month
Voice starts at R$89/month per concurrent agent license, with telephony charged by usage. Discador starts at R$199/month per license, WhatsApp at R$99/month plus a one-time R$400 activation fee, and Reverse IVR at R$119/month. WhatsApp message charges from Meta may also apply. Plans are billed monthly without a long-term contract; published entry prices cover up to three licenses, with custom pricing for four or more.
Free Trial
No
Free Version
No
Pricing Details
$100.00 per month
$100.00/month - FREE TRIAL - Unlimited Calling
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Callix
Founded
2012
Country
Brazil
Website
www.callix.com.br/
Vendor Details
Company Name
T-Max Dialer & Communications
Founded
2010
Country
United States
Website
tmaxdialer.com/go
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No
Product Features
Auto Dialer
Call Center Management
Yes
Call Recording
Yes
Call Reporting
Yes
Call Scripting
Yes
Lead Management
Yes
Power Dialer
Yes
Predictive Dialer
Yes
Preview Dialer
Yes
Progressive Dialer
Yes
Surveys
Yes
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
No
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes
Inside Sales
Auto-Dialing
Yes
Call List Management
Yes
Call Recording
Yes
Campaign Management
Yes
Dashboard
Yes
Data Management
Yes
Lead Capture
Yes
Lead Distribution
Yes
Lead Scoring
No
Performance Management
Yes
Predictive Dialer
Call Monitoring
Yes
Call Recording
Yes
Call Results
Yes
Call Transfer
Yes
Callback Scheduling
Yes
Campaign Specific Caller ID
Yes
Contact Management
Yes
FCC Compliance
Yes
FTC Compliance
Yes
Lead Capture
No
Lead Management
Yes
Telephony
Auto-Dialer
Yes
Call Center Management
Yes
Call Monitoring
Yes
Contact Management
Yes
IVR / Voice Recognition
No
Inbound Reporting
Yes
Outbound Reporting
Yes
Predictive Dialer
Yes
Telemarketing Management
Yes
VoIP
Yes
Voice & Data Integration
Yes
Alternatives
No Alternatives