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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Call tracking software is essential for identifying which advertising channels yield the best results for your business. Is it the vibrant billboard on Main Street, the radio ad during peak traffic hours, or the pay-per-click ads on Google that attract the most interest? By utilizing call tracking, you can swiftly uncover which marketing efforts generate the highest volume of calls. With this valuable insight, you can allocate your marketing resources more strategically. Caller Insight’s call tracking software comes with a user-friendly web-based interface, enabling you to access reports from any device with internet connectivity. You can analyze and compare different campaigns, experiment with new advertising strategies, listen to recorded calls, and much more, all through the Caller Insight platform. It also allows you to assess the performance of various teams by providing unique toll-free and local numbers for tracking. You can review sales and customer support interactions by utilizing call recordings and real-time analytics, ensuring that your approach to customer engagement is as effective as possible. This comprehensive tracking capability empowers businesses to make data-driven choices for their marketing endeavors.

Description

Members can receive alerts instantly through various methods, including Push Notifications, Text Messages, E-mails, and Automated Phone Calls. They have the option to specify when they are not available either via a real-time toggle or by submitting a schedule of unavailable dates. When the app is closed, your smartphone will automatically start streaming live radio content, functioning seamlessly like a traditional pager. Who's Responding enhances pager capabilities by allowing members to communicate their responses through the app or by dialing a toll-free number. The PTT feature empowers users to engage in live voice conversations, effectively transforming their phones into two-way radios, with each spoken segment being recorded for later playback. Additionally, the mapping functionality provides members with turn-by-turn navigation to their chosen destinations, complete with voice guidance similar to that of a vehicle's GPS system. This comprehensive suite of features ensures that members stay connected and informed, regardless of their circumstances.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$25 per month
Free Trial
Free Version

Pricing Details

$600 per year
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Caller Insight

Country

United States

Website

callerinsight.com

Vendor Details

Company Name

Fluent Information Management Systems

Country

Canada

Website

www.whosresponding.com

Product Features

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Product Features

Fire Department

Custom Map Views
Equipment Tracking
Event Calendar
Facility Pre-planning Data
In-Vehicle Navigation
Incident Response Checklists
Pictometry Imagery
Scheduling
Search

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Alternatives

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