Compare Calldrip vs. Shape Software in 2026

Shape Software

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Average Ratings 136 Ratings

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Description

What is Calldrip? And why should my sales team use it? Calldrip has been helping businesses respond to new inquiries for over 10 years. This experience has allowed us to create our suite of sales automation tools, which we have now made available to thousands of customers around the world. We were able to increase the number of conversations between your sales team members and your prospect by triggering a call while they are still on your website. This can result in up to 900% increase in conversation. Salt Lake City, UT is the home of this privately-held, fast-growing company. Today's Google Micro Moments world requires that businesses engage with prospects FAST. Calldrip provides instant engagement and highlights potential issues in sales processes.

Description

Shape Software's purpose-built sales and marketing automation software empowers you to manage all aspects of your business from one platform. The cloud-based software from Shape offers many tools to help you manage and automate your online marketing, promotions via text, email and digital marketing ads, capture leads from online sources, nurture prospects and customers and project manage your day. You can also offer customers a secure portal to streamline your intake processes, systematically score leads with ShapeIQ, and run detailed custom reporting. Start growing your revenue with Shape's flexible suite of services today.

API Access

Has API No

API Access

Has API Yes

Screenshots View All

Screenshots View All

Integrations

Zapier Yes

Authorize.Net No

BombBomb No

CallTools No

Calyx Point No

Easyflow Yes

Encompass No

Filevine No

Floify No

LendingPad No

Show More Integrations

Explore All 4 Integrations

Integrations

Zapier Yes

Authorize.Net Yes

BombBomb Yes

CallTools Yes

Calyx Point Yes

Easyflow No

Encompass Yes

Filevine Yes

Floify Yes

LendingPad Yes

Show More Integrations

Explore All 25 Integrations

Pricing Details

$99.00/month/user

Plans are tiered with the number of agents you have on a team. Fundamental features with each package include Rapid Response, call recording, and phone support. Our no-contract pricing plans are flexible to meet any company's needs.

Free Trial No

Free Version No

Pricing Details

$119

No annual contracts billed month-to-month! Additional services include a secure customer portal, digital IP target marketing ads, and ShapeIQ AI lead scoring.

Free Trial No

Free Version No

Deployment

Web-Based Yes

On-Premises No

iPhone App No

iPad App No

Android App No

Windows No

Mac No

Linux No

Chromebook No

Deployment

Web-Based Yes

On-Premises No

iPhone App Yes

iPad App Yes

Android App Yes

Windows Yes

Mac Yes

Linux Yes

Chromebook Yes

Customer Support

Business Hours Yes

Live Rep (24/7) No

Online Support Yes

Customer Support

Business Hours Yes

Live Rep (24/7) Yes

Online Support Yes

Types of Training

Training Docs Yes

Webinars Yes

Live Training (Online) Yes

In Person Yes

Types of Training

Training Docs Yes

Webinars Yes

Live Training (Online) Yes

In Person No

Vendor Details

Company Name

Calldrip

Country

United States

Website

www.calldrip.com

Vendor Details

Company Name

Shape Software

Founded

2007

Country

United States

Website

setshape.com

Product Features

Appointment Reminder

Appointment Scheduling No

Calendar Management Yes

Call Reminders No

Email Reminders Yes

Online Booking Yes

Payment Reminders No

Recurring Appointments No

Rescheduling No

SMS Messaging Yes

Two-Way Messaging Yes

Appointment Scheduling

Appointment Reminders Yes

Automated Scheduling No

Calendar Sync Yes

Client Database Yes

Group Scheduling No

Mobile Access Yes

Multi-Location No

Online Booking Yes

Online Payments Yes

Recurring Appointments No

Room Booking Management Yes

Artificial Intelligence

Chatbot No

For Healthcare No

For Sales Yes

For eCommerce No

Image Recognition No

Machine Learning Yes

Multi-Language No

Natural Language Processing No

Predictive Analytics No

Process/Workflow Automation Yes

Rules-Based Automation No

Virtual Personal Assistant (VPA) Yes

Business Intelligence

Ad Hoc Reports Yes

Benchmarking No

Budgeting & Forecasting No

Dashboard Yes

Data Analysis Yes

Key Performance Indicators Yes

Natural Language Generation (NLG) No

Performance Metrics Yes

Predictive Analytics No

Profitability Analysis No

Strategic Planning No

Trend / Problem Indicators Yes

Visual Analytics Yes

Call Recording

Archiving No

Call Sharing No

Distributed Call Recording No

Event Triggered Recording Yes

File Transfer No

Instant Retrieval Yes

On-Demand Recording Yes

Recording Bookmarking No

Scheduled Recording No

Screen Activity Recording No

Video Call Recording No

Call Tracking

CRM Yes

Call Log No

Call Recording Yes

Call Routing Yes

Caller Identification No

Campaign Management No

Conversion Tracking Yes

IVR / Voice Recognition No

Keyword Tracking Yes

Contact Management

Activity Management No

Appointment Management No

Contact Database Yes

Contact History Yes

Contact Import/Export No

Customer Pipeline No

Email Marketing No

Group Management No

Interaction Tracking Yes

Lead Management Yes

Prospecting Tools Yes

Sales Pipeline Management Yes

Search / Filter Yes

Segmentation Yes

Shared Contacts No

Social Media Integration No

Customer Engagement

Analytics Yes

Churn Management No

Communication Management Yes

Community Management No

Content Syndication No

Feedback Collection No

Gamification No

Live Chat No

Video Content No

Customer Experience

Action Management No

Analytics Yes

Customer Segmentation No

Dashboard No

Feedback Management No

Knowledge Management No

Multi-Channel Collection No

Sentiment Analysis No

Survey Management No

Text Analysis No

Trend Analysis No

Customer Satisfaction

360 Degree Feedback No

Analytics Yes

Call Reporting Yes

Complaint Monitoring Yes

Feedback Collection Yes

Survey Management Yes

Customer Service

Alerts / Escalation Yes

Appointment Management Yes

Call Center Management No

Email Management No

Knowledge Base No

Live Chat No

Performance Metrics No

Queue Management No

Self Service Portal No

Social Media Integration No

Surveys & Feedback Yes

Virtual Assistant No

Workflow Management No

Healthcare CRM

Audience Targeting No

Campaign Management No

Marketing Automation Yes

Medical History Records No

Patient Communications Yes

Patient Management No

Physician Management No

Predictive Analytics No

Inside Sales

Auto-Dialing Yes

Call List Management No

Call Recording Yes

Campaign Management Yes

Dashboard Yes

Data Management Yes

Lead Capture Yes

Lead Distribution Yes

Lead Scoring Yes

Performance Management Yes

Lead Capture

Business Card / Badge Scanning No

Dashboard Yes

Data Extraction Yes

Lead Distribution No

Lead Notifications Yes

Lead Nurturing No

Lead Qualification No

Lead Scoring No

Online Forms Yes

Lead Management

Activity Tracking Yes

Campaign Management No

Lead Capture Yes

Lead Distribution Yes

Lead Nurturing No

Lead Scoring Yes

Lead Segmentation No

Pipeline Management No

Prospecting Tools Yes

Source Tracking Yes

Machine Learning

Deep Learning No

ML Algorithm Library No

Model Training No

Natural Language Processing (NLP) No

Predictive Modeling No

Statistical / Mathematical Tools No

Templates No

Visualization No

Marketing Analytics

A/B Testing No

Campaign Management No

Channel Attribution No

Customer Journey Mapping No

Dashboard Yes

Performance Metrics Yes

Predictive Analytics No

ROI Tracking No

Social Media Metrics No

Website Analytics Yes

Marketing Automation

A/B Testing No

Analytics / ROI Tracking Yes

Artificial Intelligence No

Content / Blogging Platform No

Customizable CTAs Yes

Drip Campaigns Yes

Dynamic Content Yes

Landing Pages / Web Forms No

Lead Scoring No

Sales Intelligence Yes

Search Marketing No

Segmentation No

Social Marketing No

Website Visitor Tracking Yes

Mobile App Analytics

A/B Testing No

Channel Attribution Yes

Cohort Analysis No

Funnel Analysis No

In-App Events Tracking No

Push Notifications No

Retention Tracking No

Revenue Tracking Yes

Uninstall Tracking No

Reporting

Customizable Dashboard Yes

Data Source Connectors No

Drag & Drop No

Drill Down No

Email Reports No

Financial Reports No

Forecasting Yes

Marketing Reports Yes

OLAP No

Report Export Yes

Sales Reports No

Scheduled / Automated Reports Yes

Reputation Management

Campaign Management No

Gamification No

Response Management Yes

Review Generation Yes

Review Monitoring Yes

Sentiment Analysis No

Social Media Metrics No

Social Media Monitoring No

White Label No

Sales Force Automation

Call Management Yes

Campaign Management No

Channel Management No

Commission Management No

Contact Management No

Contract Management No

Customer Database Yes

Email Marketing No

Field Sales Management No

Lead Management Yes

Opportunity Management No

Performance Metrics No

Proposal Generation No

Referral Tracking Yes

Sales Forecasting No

Territory Management No

Speech Recognition

Audio Capture Yes

Automatic Form Fill No

Automatic Transcription Yes

Call Analysis Yes

Concatenated Speech No

Continuous Speech No

Customizable Macros No

Multi-Languages Yes

Specialty Vocabularies No

Speech-to-Text Analysis Yes

Variable Frequency No

Voice Recognition Yes

Product Features

Bulk SMS

Business Intelligence

Ad Hoc Reports No

Benchmarking Yes

Budgeting & Forecasting No

Dashboard Yes

Data Analysis Yes

Key Performance Indicators Yes

Natural Language Generation (NLG) No

Performance Metrics Yes

Predictive Analytics Yes

Profitability Analysis Yes

Strategic Planning No

Trend / Problem Indicators Yes

Visual Analytics Yes

Call Recording

Archiving Yes

Call Sharing Yes

Distributed Call Recording Yes

Event Triggered Recording No

File Transfer Yes

Instant Retrieval Yes

On-Demand Recording Yes

Recording Bookmarking No

Scheduled Recording Yes

Screen Activity Recording No

Video Call Recording No

Call Tracking

CRM Yes

Call Log No

Call Recording Yes

Call Routing Yes

Caller Identification Yes

Campaign Management Yes

Conversion Tracking Yes

IVR / Voice Recognition Yes

Keyword Tracking Yes

Contact Management

Activity Management Yes

Appointment Management Yes

Contact Database Yes

Contact History Yes

Contact Import/Export Yes

Customer Pipeline Yes

Email Marketing Yes

Group Management Yes

Interaction Tracking Yes

Lead Management Yes

Prospecting Tools Yes

Sales Pipeline Management Yes

Search / Filter Yes

Segmentation Yes

Shared Contacts Yes

Social Media Integration Yes

CRM

Calendar/Reminder System Yes

Call Logging Yes

Document Storage Yes

Email Marketing Yes

Internal Chat Integration Yes

Lead Scoring Yes

Marketing Automation Integration Yes

Mobile Access Yes

Quotes / Proposals Yes

Segmentation Yes

Social Media Integration Yes

Task Management Yes

Territory Management Yes

Email Marketing

A/B Testing Yes

Artificial Intelligence Yes

Auto-Responders No

CAN SPAM Compliance No

Customer Surveys Yes

Drip Campaigns Yes

Dynamic Content Yes

Event Triggered Email Yes

Image Library Yes

Landing Pages/Web Forms Yes

Mailing List Management Yes

Mobile Optimized Emails Yes

Reporting/Analytics Yes

Subscriber Management Yes

Template Management Yes

WYSIWYG Email Editor Yes

Financial CRM

Account Alerts No

Asset Management No

Expense Tracking No

Household Tracking No

Influence Tracking Yes

Lead Management Yes

Marketing Management Yes

Relationship Tracking Yes

Team Assignments Yes

Territory Management Yes

Insurance CRM

Law Practice Management

Billing & Invoicing Yes

CRM Yes

Calendar Management Yes

Client Portal Yes

Conflict Management Yes

Contract Management Yes

Document Management Yes

Email Management Yes

Legal Case Management Yes

Task Management Yes

Time Tracking Yes

Trust Accounting Yes

Lead Management

Activity Tracking Yes

Campaign Management Yes

Lead Capture Yes

Lead Distribution Yes

Lead Nurturing Yes

Lead Scoring Yes

Lead Segmentation Yes

Pipeline Management Yes

Prospecting Tools Yes

Source Tracking Yes

Legal CRM

Legal Document Management

Access Controls Yes

Archiving & Retention Yes

Collaboration Yes

Contract Management Yes

Document Assembly Yes

Document Indexing Yes

Document Tagging Yes

Full Text Search Yes

Version Control Yes

Marketing

Marketing Automation

A/B Testing Yes

Analytics / ROI Tracking Yes

Artificial Intelligence Yes

Content / Blogging Platform No

Customizable CTAs Yes

Drip Campaigns Yes

Dynamic Content Yes

Landing Pages / Web Forms Yes

Lead Scoring Yes

Sales Intelligence Yes

Search Marketing No

Segmentation Yes

Social Marketing Yes

Website Visitor Tracking Yes

Marketing Compliance

Mortgage and Loans

Amortization Schedule Yes

Client Database Yes

Closing Documents Yes

Commercial Mortgages Yes

Contact Management Yes

Credit Reporting Yes

Customer Statements Yes

Document Management Yes

Electronic Applications Yes

Government Loans Yes

Loan Origination Yes

Loan Servicing Yes

Pipeline Management Yes

Pre-Qualification Yes

Refinance Management Yes

Residential Mortgages Yes

Predictive Dialer

Call Monitoring Yes

Call Recording Yes

Call Results Yes

Call Transfer Yes

Callback Scheduling No

Campaign Specific Caller ID Yes

Contact Management Yes

FCC Compliance Yes

FTC Compliance No

Lead Capture Yes

Lead Management Yes

Project Management

Agile Methodologies No

Budget Management No

Client Portal Yes

Collaboration Tools Yes

Cost-to-Completion Tracking No

Customizable Templates Yes

Gantt Charts No

Idea Management No

Kanban Board No

Milestone Tracking Yes

Portfolio Management Yes

Resource Management Yes

Time & Expense Tracking Yes

Traditional Methodologies No

Real Estate CRM

Campaign Management Yes

Client / Property Matching No

Contact Management Yes

Dashboard Yes

Email Marketing Yes

Interaction Tracking Yes

Lead Management Yes

Property Alerts No

Referral Tracking Yes

Segmentation Yes

Dialer Yes

Email Sequencing Yes

Email Templates Yes

Email Tracking Yes

List Building Yes

Meeting Scheduler Yes

Predictive Analytics Yes

Reporting Yes

Sales Gamification Yes

Sales Intelligence Yes

Sales Workflow Management Yes

Sales Force Automation

Call Management Yes

Campaign Management Yes

Channel Management Yes

Commission Management Yes

Contact Management Yes

Contract Management Yes

Customer Database Yes

Email Marketing Yes

Field Sales Management Yes

Lead Management Yes

Opportunity Management Yes

Performance Metrics Yes

Proposal Generation Yes

Referral Tracking Yes

Sales Forecasting Yes

Territory Management Yes

Sales Tracking

Activity Dashboard Yes

Alerts / Notifications Yes

Appointment Scheduling Yes

Call Logging Yes

Comments / Notes Yes

Custom Reports Yes

Document Management Yes

Email Templates Yes

Interaction Tracking Yes

Lead Management Yes

Lead Scoring Yes

Pipeline Management Yes

Reporting / Analytics Yes

Task Management Yes

Alternatives

Pipedrive

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Compare Calldrip vs. Shape Software

Average Ratings 0 Ratings

Average Ratings 136 Ratings

Description

Description

API Access

API Access

Screenshots View All

Screenshots View All

Integrations

Integrations

Pricing Details

Pricing Details

Deployment

Deployment

Customer Support

Customer Support

Types of Training

Types of Training

Vendor Details

Company Name

Country

Website

Vendor Details

Company Name

Founded

Country

Website

Product Features

Product Features

Alternatives

Alternatives

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