Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
7twenty's CallWatchPro promotes a customer-oriented culture. Call Watch Pro is designed for companies that handle service and sales calls but don't have a formal call center. It reduces the need for managerial resources and increases customer satisfaction. Call Watch Pro allows managers to monitor all customer-facing employees according to current KPIs and provides real-time insights. This allows them to continuously improve customer service and internal communications. This results in a dramatic decrease in recurring conversations and an increase in organizational and financial efficiency.
Description
Amtelco aims to deliver top-notch communication solutions tailored for your call center, healthcare institution, and automated notification workflows. Medical facilities and healthcare providers globally rely on 1Call to address their requirements for medical call centers, staff scheduling, call management, secure messaging, voice processing, conference calls, and emergency alerts. Due to consistently high levels of customer satisfaction, 1Call receives frequent endorsements from hospitals to other healthcare entities. While searching for contact center or call center software may seem daunting and intricate, it need not be so. The call-handling system serves as the core of your operations, making it crucial to have a robust platform that enhances communication and processes, ultimately elevating the customer experience while minimizing agent stress. An effective communication solution not only supports operational efficiency but also builds trust and reliability within the healthcare community.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$175.00/year
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
7twenty
Founded
2007
Country
Israel
Website
callwatch.pro/
Vendor Details
Company Name
Amtelco
Founded
1976
Country
United States
Website
www.amtelco.com
Product Features
Call Recording
Archiving
No
Call Sharing
No
Distributed Call Recording
No
Event Triggered Recording
No
File Transfer
No
Instant Retrieval
No
On-Demand Recording
No
Recording Bookmarking
No
Scheduled Recording
No
Screen Activity Recording
No
Video Call Recording
No
Call Tracking
CRM
No
Call Log
No
Call Recording
No
Call Routing
No
Caller Identification
No
Campaign Management
No
Conversion Tracking
No
IVR / Voice Recognition
No
Keyword Tracking
No
IVR
Call Center
No
Call Logging
No
Call Recording
No
Call Routing
No
Multiple Scripts
No
Phone Key Input
No
Survey Management
No
Text to Speech
No
Voice Customization
No
Voice Mail
No
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
No
Voice & Data Integration
No
Product Features
Medical Scheduling
Appointment Management
No
Billing & Invoicing
No
Drag & Drop
No
Facility Scheduling
No
Multi-Location
No
No-Show Tracking
No
On Call Scheduling
Yes
Patient Records
No
Patient Scheduling
No
Physician Management
No
Recurring Appointments
No
Self Service Portal
No
Staff Scheduling
No
Scheduling
Alerts/Notifications
Yes
Appointment Scheduling
No
Automated Scheduling
No
Calendar Management
No
Class Scheduling
No
Employee Scheduling
Yes
Facility Scheduling
No
Group Scheduling
Yes
Interview Scheduling
No
Meeting Room Booking
No
Multi-Location
No
Online Scheduling
No
Payment Processing
No
Real-time Scheduling
Yes
Reservations
No
Resource Scheduling
No
Room Booking Management
Yes