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API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

CAKE
Google Ads
Google Analytics
Google Data Studio
HubSpot Customer Platform
Kissmetrics
MeisterTask
Mixpanel
PowerSchool Enrollment
PowerSchool Unified Administration™ Atrieve
PowerSchool Unified Talent HRMS
PowerSchool Unified Talent™ SmartFind Express
SendGrid
Sunwave
Switchbird
Unbounce
WordPress
Zendesk
Zoho CRM

Integrations

CAKE
Google Ads
Google Analytics
Google Data Studio
HubSpot Customer Platform
Kissmetrics
MeisterTask
Mixpanel
PowerSchool Enrollment
PowerSchool Unified Administration™ Atrieve
PowerSchool Unified Talent HRMS
PowerSchool Unified Talent™ SmartFind Express
SendGrid
Sunwave
Switchbird
Unbounce
WordPress
Zendesk
Zoho CRM

Pricing Details

$79 per month
Free Trial
Free Version

Pricing Details

$25 per month
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

CallTrackingMetrics

Founded

2012

Country

United States

Website

www.calltrackingmetrics.com

Vendor Details

Company Name

Intrado

Founded

1986

Country

United States

Website

www.westuc.com/en-us

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Marketing Attribution

Attribution Modeling
Audience Segmentation
Conversion Tracking
Cross-Channel Attribution
Customer Journey Mapping
Multi-Touch Attribution
Predictive Analytics
ROI Tracking

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Speech Analytics

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Alternatives

Alternatives

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