Average Ratings 0 Ratings
Average Ratings 12 Ratings
Description
Combine powerful voice enablement, contact center, productivity tools, and network support to unlock the full power of an enterprise-grade unified communication suite. CallTower delivers comprehensive UCaaS turnkey solutions. Your workforce is your greatest asset. It is essential to secure the right business communication technology that encourages pro-active collaboration. CallTower allows our customers to manage rapidly changing technologies via Connect, a user-friendly portal that was created in-house. This system is unique and allows our customers to administer services without needing to be experts in any particular technology or hire outside consultants to manage their UC solutions.
Description
Datagate is a SaaS and telecom billing solution for MSPs who sell UCaaS VoIP, mobile voice & data services. Datagate can be integrated with many popular software systems used by MSPs, including ConnectWise Manage and QuickBooks. Datagate & partners can handle all your telecom tax & compliance needs.
API Access
Has API
No
API Access
Has API
No
Integrations
Alternative Payments
No
Autotask PSA
No
Avalara
No
Bandwidth
No
Brightlink Voice
No
CCH SureTax
No
CereTax
No
ConnectBooster
No
ConnectWise PSA
No
Five9
Yes
Integrations
Alternative Payments
Yes
Autotask PSA
Yes
Avalara
Yes
Bandwidth
Yes
Brightlink Voice
Yes
CCH SureTax
Yes
CereTax
Yes
ConnectBooster
Yes
ConnectWise PSA
Yes
Five9
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Set up fee plus monthly based on usage
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
CallTower
Founded
2002
Country
United States
Website
www.calltower.com
Vendor Details
Company Name
Datagate Innovation
Founded
2015
Country
United States
Website
www.datagate-i.com
Product Features
Business VoIP
Call Parking
Yes
Call Recording
Yes
Contact Management
Yes
Encryption
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
Yes
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
Yes
Real-time Chat
Yes
Reporting/Analytics
Yes
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No
Telecom Expense Management
Billing for Data
No
Billing for Voice
No
Call Monitoring
No
Chargeback Tracking
No
Contract Negotiation
No
Fixed Line Compatibility
No
Internal Cost Allocation
No
Mobile Line Compatibility
No
Usage Reporting
No
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
No
Voice & Data Integration
No
Unified Communications
Audio / Video Conferencing
Yes
Calendar Management
Yes
Call Recording
Yes
Call Routing
Yes
Chat / Messaging
Yes
Fax Management
Yes
File Sharing
Yes
Mobile Access
Yes
Multi-User Collaboration
Yes
Voice Mail
Yes
Product Features
Billing and Invoicing
Billing Portal
Yes
Contact Database
Yes
Contingency Billing
No
Customer Portal
Yes
Customizable Invoices
Yes
Dunning Management
No
Hourly Billing
No
Invoice History
Yes
Mobile Payments
No
Multi-Currency
Yes
Online Invoicing
Yes
Online Payments
Yes
Payment Processing
Yes
Project Billing
No
Recurring/Subscription Billing
Yes
Service Ticket Billing
No
Tax Calculator
Yes
Billing and Provisioning
Billing & Invoicing
Yes
Carrier Access Billing
Yes
Contract Management
Yes
Customer Accounts
Yes
Customizable Billing
Yes
Flexible Rate Tables
Yes
Internet
Yes
Order Management
No
Post-Paid Systems
No
Pre-Paid Systems
No
Provisioning
No
Rating
Yes
Self Service Portal
Yes
Service Order System
No
VoIP
Yes
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
Yes
Voice Quality Enhancement
No
Payment Processing
ACH Check Transactions
No
Bitcoin Compatible
No
Debit Card Support
No
Gift Card Management
No
Mobile Payments
No
Online Payments
Yes
POS Transactions
No
Receipt Printing
No
Recurring Billing
Yes
Signature Capture
No
Recurring Billing
Customer Portal
Yes
Deferred Billing
No
Discount Management
Yes
Dunning Management
No
Invoice History
Yes
Multi-Currency
Yes
Multi-Period Recurring Billing
Yes
Payment Processing
Yes
Recurring Donations
No
Subscription Billing
Yes
Telecom Expense Management
Billing for Data
Yes
Billing for Voice
Yes
Call Monitoring
No
Chargeback Tracking
No
Contract Negotiation
No
Fixed Line Compatibility
Yes
Internal Cost Allocation
Yes
Mobile Line Compatibility
No
Usage Reporting
Yes
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
Yes
Voice & Data Integration
Yes
Utility Billing
ACH Payment Processing
No
Account Management
No
Billing & Invoicing
Yes
Cable
No
Collections Management
No
Customer Management
Yes
Electricity
Yes
Meter Management
No
Metered Billing
Yes
Move In / Move Out
No
Natural Gas
Yes
Non-Metered Billing
Yes
Online Payment Processing
Yes
Penalty / Cut-Off Processing
No
Rate Management
Yes
Service Call Management
No
Trash
No
Water
Yes
Work Order Management
No
