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Description
CallSquad provides innovative phone and workforce solutions that allow businesses to effectively expand their customer service teams. Users can make and receive calls seamlessly at their desks, either through their phone or computer, and stay connected on the go using the mobile app. The platform allows for easy management of colleagues by adding or removing users and assigning different access levels. It offers the flexibility to connect to various systems without requiring any coding. Users have the capability to control which calls are recorded and reviewed in real time, ensuring efficient oversight. Additionally, CallSquad operates on a pay-as-you-go model with no long-term contracts, allowing for budget-friendly scalability. Managers can quickly assess team performance through instant analytics and create campaigns that can run simultaneously or sequentially. Callers can also track their performance against peers over specified timeframes. CallSquad's advanced routing technologies simplify complex call queues, enabling the system to determine optimal calling times without manual intervention, thus enhancing overall productivity. This comprehensive solution streamlines communication while empowering teams to achieve their goals more effectively.
Description
Talkatone is a widely-used application that enables users to make calls and send texts over a WiFi or data connection without consuming cell minutes. This innovative calling app allows you to select a free U.S. phone number of your choice. You can enjoy unlimited texts and calls to most U.S. numbers, including landlines, completely free of charge. With Talkatone, you can effortlessly reach out to friends and family using either WiFi or cellular data, eliminating the need for cell minutes. Furthermore, it transforms your iPod or iPad into a phone and is also compatible with Android devices. Whether you’re traveling or at home, you can call and text U.S. numbers over WiFi without incurring hefty roaming fees. Our goal is to provide you with the freedom to connect anytime, anywhere, and in the way that best suits your needs, all without the hassle and expense of a traditional mobile phone plan. In essence, we offer a modern solution for real-time mobile communication tailored to your preferences. The app is readily available for download on both the App Store and Google Play, making it accessible for everyone.
API Access
Has API
API Access
Has API
Integrations
Gmail
HubSpot CRM
HubSpot Customer Platform
Intercom
Marketo
Microsoft 365
Salesforce Marketing Cloud Account Engagement
Salesforce Sales Cloud
Zendesk
Zoho CRM
Integrations
Gmail
HubSpot CRM
HubSpot Customer Platform
Intercom
Marketo
Microsoft 365
Salesforce Marketing Cloud Account Engagement
Salesforce Sales Cloud
Zendesk
Zoho CRM
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CallSquad
Founded
2014
Country
United States
Website
callsquad.com
Vendor Details
Company Name
Talkatone
Founded
2010
Website
www.talkatone.com
Product Features
Auto Dialer
Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys
Inside Sales
Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management
Predictive Dialer
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management