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Description
CallSara provides AI-driven voice agents capable of managing both incoming and outgoing calls, streamlining data entry, and facilitating healthcare processes around the clock. This system is proficient in managing appointment bookings, changes, and cancellations, as well as collecting payments with automated reminders, engaging patients before and after surgery, reaching out for chronic care, addressing care gaps, and managing communications during transitions of care. It seamlessly integrates with various electronic health record systems and IVR platforms, including AthenaHealth, eClinicalWorks, Allscripts, and RingCentral, and can be implemented in approximately 30 days using ready-to-use templates. The voice agents are equipped to operate in over 20 languages and accents, escalate intricate calls to human staff when necessary, and produce transcripts and logs for later analysis. CallSara aims to optimize staff efficiency by claiming a reduction of at least two hours of work per day for each employee, decreasing no-show rates to under 5%, managing up to 75% of incoming calls, and recapturing lost revenue through effective follow-up strategies. Furthermore, the implementation of CallSara not only enhances patient satisfaction but also contributes to improved overall healthcare outcomes.
Description
Verily Lightpath has been crafted to function as a proactive, highly personalized, and adaptable chronic care platform, driven by ongoing data integration and artificial intelligence. However, Lightpath is not merely a standalone technology; it is complemented by a robust team of health coaches and a skilled clinical workforce comprising endocrinologists, pharmacists, primary care physicians, nurses, and registered dietitians. This collaborative approach enables Lightpath to address various levels of health needs within one comprehensive solution tailored to individual member requirements. The platform's care modules and pathways are designed to be both dynamic and personalized, utilizing AI to evolve as a self-learning system. The primary objective is to assist members in reaching their health goals by fostering behavior change through swift feedback mechanisms. Consequently, Lightpath is well-equipped to help members navigate obstacles, whether in collaboration with their existing healthcare providers or through engagement with our expert clinical care teams. This multifaceted support structure aims to enhance the overall experience and outcomes for each member.
API Access
Has API
API Access
Has API
Integrations
3CX
Dentrix
DrChrono
Mango
ModMed
Practice Fusion
RingCentral AI Receptionist
athenaClinicals
iClinic
Integrations
3CX
Dentrix
DrChrono
Mango
ModMed
Practice Fusion
RingCentral AI Receptionist
athenaClinicals
iClinic
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CallSara
Country
United States
Website
www.callsara.ai/
Vendor Details
Company Name
Verily
Founded
2015
Country
United States
Website
verily.com/solutions/lightpath-metabolic