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Description
CallSara provides AI-driven voice agents capable of managing both incoming and outgoing calls, streamlining data entry, and facilitating healthcare processes around the clock. This system is proficient in managing appointment bookings, changes, and cancellations, as well as collecting payments with automated reminders, engaging patients before and after surgery, reaching out for chronic care, addressing care gaps, and managing communications during transitions of care. It seamlessly integrates with various electronic health record systems and IVR platforms, including AthenaHealth, eClinicalWorks, Allscripts, and RingCentral, and can be implemented in approximately 30 days using ready-to-use templates. The voice agents are equipped to operate in over 20 languages and accents, escalate intricate calls to human staff when necessary, and produce transcripts and logs for later analysis. CallSara aims to optimize staff efficiency by claiming a reduction of at least two hours of work per day for each employee, decreasing no-show rates to under 5%, managing up to 75% of incoming calls, and recapturing lost revenue through effective follow-up strategies. Furthermore, the implementation of CallSara not only enhances patient satisfaction but also contributes to improved overall healthcare outcomes.
Description
SYNERGEN Health's patent-pending DOCTRIX®, a cloud-based analytics platform that simplifies complex healthcare revenue cycle financial information with user-friendly dashboards. This makes it easy to review, evaluate, and share information in real time. It shows a quick summary of the past month and current month, as well as a YTD summary. It also displays the days in AR, rendering of Charges and deposits. It provides a detailed analysis of all appointments, as well as cancellation and no-show rates. This provides a detailed view of the time it took to submit a claim starting at the date of service/date entry. This view allows you to track delays in claim submission as well as physician-wise efficiencies.
API Access
Has API
API Access
Has API
Integrations
DrChrono
ModMed
3CX
AdvancedMD
Dentrix
Greenway Health
HST Pathways
Mango
Net Health Employee Health
Practice Fusion
Integrations
DrChrono
ModMed
3CX
AdvancedMD
Dentrix
Greenway Health
HST Pathways
Mango
Net Health Employee Health
Practice Fusion
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CallSara
Country
United States
Website
www.callsara.ai/
Vendor Details
Company Name
SYNERGEN Health
Founded
2011
Country
United States
Website
www.synergenhealth.com/doctrix
