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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Enhance your calling experience with a cloud-based call log that allows you to track, sync, and manage communications efficiently. With Call Message Management, you can boost productivity during each call, minimize expenses, alleviate stress, and gain instant access to call history and status. Experience seamless collaboration around the clock, whether on mobile or web, and synchronize instantly with assistants or team members. The platform is user-friendly and can be tailored to fit your needs. You can monitor, record, and allocate calls all in one place while customizing contacts, alerts, notes, statuses, workflows, and actions to suit your preferences. Additionally, create shared call logs for each project, tagging and organizing calls with ease. In a world where paper, emails, and texts are becoming obsolete, streamline your communications with just a few clicks. CallPlease is tailored for anyone or any team that relies on phone messages to enhance efficiency, speed, cost-effectiveness, and accuracy. No matter the size or configuration of your team, CallPlease adapts to you and ensures better communication all around. This innovative solution is essential for modern workplaces looking to improve their communication strategies.

Description

Fastcall is a cloud-based communication platform tailored for teams utilizing Salesforce, seamlessly integrating both inbound and outbound calling within the Salesforce environment. This application empowers sales and customer service professionals to make and receive calls, utilize click-to-call features, and link call activities directly to Salesforce records. Among its various functionalities are call routing, queues, IVR, call recording, voicemail, monitoring, reporting, and automated logging of activities; the availability of these features is contingent on the chosen plan and configuration. Additionally, Fastcall facilitates business texting and messaging, incorporating functionalities for WhatsApp as well. Administrators have the ability to set up users, phone numbers, and call flows directly within Salesforce, while agents can engage with the platform through both desktop and mobile Salesforce interfaces. This solution is ideally suited for organizations aiming to integrate telephony and contact center capabilities with their Salesforce CRM, making it an excellent choice for sales teams, service departments, and contact center operations alike, ensuring a cohesive communication experience across the board.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Salesforce No 
Slack No 
Twilio No 
WhatsApp No 

Integrations

Salesforce Yes 
Slack Yes 
Twilio Yes 
WhatsApp Yes 

Pricing Details

$9 per user per monthly
Free Trial Yes 
Free Version No 

Pricing Details

$30/user/month
Monthly billing is $30 per user per month; annual billing is $24 per user per month. A 10-user minimum applies. Additional usage charges may apply to calling and messaging.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CallPlease

Founded

2011

Country

United Kingdom

Website

www.callplease.com

Vendor Details

Company Name

Fastcall

Founded

2007

Country

United States

Website

fastcall.com

Product Features

Call Tracking

CRM No 
Call Log Yes 
Call Recording No 
Call Routing No 
Caller Identification No 
Campaign Management No 
Conversion Tracking No 
IVR / Voice Recognition No 
Keyword Tracking No 

Product Features

Call Tracking

CRM No 
Call Log No 
Call Recording No 
Call Routing No 
Caller Identification No 
Campaign Management No 
Conversion Tracking No 
IVR / Voice Recognition No 
Keyword Tracking No 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

Alternatives

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