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Average Ratings 0 Ratings

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ease
features
design
support

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Description

CallMinded offers a cloud-based AI receptionist specifically tailored for small service-oriented businesses that require assistance managing incoming calls when their personnel are unavailable. The AI receptionist, named Josie, utilizes pre-approved business information and specific guidelines to engage with callers, incorporating essential details such as the company's services, operating hours, geographical service boundaries, greetings, and frequently asked questions. It efficiently gathers caller information, identifies the purpose of the call, and records any service or appointment requests, subsequently delivering a well-organized summary to the team for further action. During the initial setup, businesses can establish their own instructions and exclusions, as well as test call forwarding capabilities using their existing phone numbers. Importantly, appointment requests are submitted to staff for consideration rather than being automatically confirmed, ensuring that businesses maintain control over scheduling. This innovative solution is ideal for various service providers, including garages, home-service contractors, cleaning services, and pet grooming establishments, all of which benefit from streamlined call information management and organized follow-up through an easy-to-use web dashboard. By leveraging this technology, businesses can enhance their customer service experience and improve operational efficiency.

Description

Wenly operates as a cloud-based AI receptionist and phone-answering solution tailored for small service-oriented companies. It effectively manages calls that are forwarded from a designated business number, utilizing the service, pricing, and service area details provided by the business. The system excels in differentiating between urgent and routine inquiries, directing emergency calls to an on-call number, and filtering out spam and telemarketing calls. Following each call, Wenly sends an email containing the caller's information, along with a summary, transcript, and recording of the conversation. This service caters specifically to industries such as HVAC, plumbing, electrical, roofing, garage door services, towing, locksmithing, and real estate, all of which primarily rely on phone communications for customer inquiries. Various plans are available, offering call-minute allowances, and the Starter plan and above include calendar booking features. Additionally, Wenly supplies weekly performance reports and a chat widget for websites, while the Managed plan offers a review of leads by human agents. Companies can retain their existing phone numbers, and callers are informed that their calls are being answered automatically and could be recorded for quality assurance. Overall, Wenly streamlines communication for small businesses, enhancing their customer service capabilities.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

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Screenshots View All

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Integrations

No details available.

Integrations

No details available.

Pricing Details

Proposed plans are priced in USD before applicable taxes. Essential is $59/month for 100 AI conversation minutes, with extra minutes at $0.55 each; Growth is $109/month for 250 minutes, with extra minutes at $0.49 each; and Pro is $189/month for 500 minutes, with extra minutes at $0.42 each. Paid subscriptions are not active. The free guided trial lasts 14 days or 50 AI conversation minutes, whichever comes first. No credit card is required; AI answering pauses at the trial limit, with no automatic extra-minute charges.
Free Trial Yes 
Free Version No 

Pricing Details

$29/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

9511-3148 Quebec inc.

Country

Canada

Website

callminded.com

Vendor Details

Company Name

Wenly

Founded

2026

Country

Pakistan

Website

www.heywenly.com

Product Features

Product Features

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