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Description
CallMinded offers a cloud-based AI receptionist specifically tailored for small service-oriented businesses that require assistance managing incoming calls when their personnel are unavailable. The AI receptionist, named Josie, utilizes pre-approved business information and specific guidelines to engage with callers, incorporating essential details such as the company's services, operating hours, geographical service boundaries, greetings, and frequently asked questions. It efficiently gathers caller information, identifies the purpose of the call, and records any service or appointment requests, subsequently delivering a well-organized summary to the team for further action. During the initial setup, businesses can establish their own instructions and exclusions, as well as test call forwarding capabilities using their existing phone numbers. Importantly, appointment requests are submitted to staff for consideration rather than being automatically confirmed, ensuring that businesses maintain control over scheduling. This innovative solution is ideal for various service providers, including garages, home-service contractors, cleaning services, and pet grooming establishments, all of which benefit from streamlined call information management and organized follow-up through an easy-to-use web dashboard. By leveraging this technology, businesses can enhance their customer service experience and improve operational efficiency.
Description
HelloSetter is an innovative cloud-driven AI service that specializes in voice appointment scheduling for various home-service sectors, such as roofing, HVAC, plumbing, solar energy, and remodeling contractors. It efficiently makes outbound calls to potential leads, conducting job-qualification inquiries, addressing typical customer questions and objections, and scheduling estimates or service appointments according to available calendar slots. In cases where a lead is unavailable, HelloSetter is designed to make follow-up calls during pre-set calling hours, and it can manage return calls to its designated number as well. Businesses can easily input leads through multiple channels, including web forms, Google Sheets, CSV imports, or webhook integrations. The platform boasts a comprehensive suite of features, which includes a calendar, call summaries, recordings, transcripts, and a user-friendly dashboard for analyzing call results. Additionally, users have the flexibility to link their existing calendars and customize call scripts, define service areas, set calling hours, and establish qualification criteria during the initial setup process. This adaptability ensures that businesses can tailor the service to meet their specific operational needs effectively.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Apple Calendar
No
Calendly
No
Google Calendar
No
Google Sheets
No
Housecall Pro
No
Jobber
No
Microsoft Outlook
No
Integrations
Apple Calendar
Yes
Calendly
Yes
Google Calendar
Yes
Google Sheets
Yes
Housecall Pro
Yes
Jobber
Yes
Microsoft Outlook
Yes
Pricing Details
Proposed plans are priced in USD before applicable taxes. Essential is $59/month for 100 AI conversation minutes, with extra minutes at $0.55 each; Growth is $109/month for 250 minutes, with extra minutes at $0.49 each; and Pro is $189/month for 500 minutes, with extra minutes at $0.42 each. Paid subscriptions are not active. The free guided trial lasts 14 days or 50 AI conversation minutes, whichever comes first. No credit card is required; AI answering pauses at the trial limit, with no automatic extra-minute charges.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
9511-3148 Quebec inc.
Country
Canada
Website
callminded.com
Vendor Details
Company Name
HelloSetter
Website
hellosetter.com