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Description
Our internet-based PBX call management system effectively lowers your communication expenses while enhancing your telephony infrastructure. By optimizing your marketing budget and making the best use of your website's traffic, you can achieve greater efficiency without the need for any extra equipment—just a computer and an internet connection! Thanks to automatic call distribution, your clients will always reach the appropriate office, department, or employee. Our comprehensive analytics tools allow you to evaluate incoming calls and web form submissions, aiding in the strategic allocation of your advertising resources, maintaining customer histories, and ensuring seamless data integration with your CRM. This service significantly reduces the likelihood of human error during request processing, courtesy of our automated notification system. An intuitive dashboard presents all data clearly, with the added functionality of importing from other software or data sources via an API. Additionally, the web form auto callback feature ensures your manager connects with clients just 30 seconds after they submit a form on your website, enhancing customer engagement. With these features, your business can streamline operations and improve overall customer satisfaction.
Description
The innovation revolves around a distinctive method that ensures accurate tracking of the callback button's location on your website. We maintain a database of 12 million individuals who have requested calls through CallbackHunter, pre-filling their numbers in the widget for instant connection with just one click. This strategy significantly boosts our conversion rates. We strictly adhere to the regulations set forth in the 152 FZ “On the Protection of Personal Data” law, ensuring that all personal information is secure. CallbackHunter 7 can access user data from social networks like VK and Twitter, provided that users have consented to share their information. Within your personal dashboard, you will be able to view the social media profiles of visitors who have engaged in chat, requested a call, or sent an SMS. Prior to connecting with a client, CallbackHunter equips your agent with the client's name and relevant details, fostering a more personalized interaction. Additionally, you are empowered to address any complaints or continue conversations that may have been unintentionally interrupted, thanks to the capabilities offered by social media platforms. This seamless integration not only enhances user experience but also optimizes overall communication efficacy.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Bitrix24
Yes
Facebook Ads
Yes
Google Ads
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Instagram
Yes
Kommo
Yes
Meta Ads
Yes
Pipedrive
Yes
Planfix
Yes
Integrations
Bitrix24
No
Facebook Ads
No
Google Ads
No
HubSpot CRM
No
HubSpot Customer Platform
No
Instagram
No
Kommo
No
Meta Ads
No
Pipedrive
No
Planfix
No
Pricing Details
$59 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
CallGear
Founded
2018
Country
United States
Website
callgear.com
Vendor Details
Company Name
CallbackHunter
Founded
2014
Country
United States
Website
callbackhunter.com
Product Features
Call Tracking
CRM
Yes
Call Log
No
Call Recording
Yes
Call Routing
Yes
Caller Identification
Yes
Campaign Management
No
Conversion Tracking
Yes
IVR / Voice Recognition
Yes
Keyword Tracking
Yes
Product Features
Inside Sales
Auto-Dialing
Yes
Call List Management
Yes
Call Recording
Yes
Campaign Management
No
Dashboard
No
Data Management
No
Lead Capture
Yes
Lead Distribution
Yes
Lead Scoring
No
Performance Management
No