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Description
CallFlow offers a comprehensive toll-free number service and call forwarding solution tailored for businesses that prioritize every incoming call. With advanced routing capabilities, it directs calls efficiently across different campaigns and clients while providing real-time monitoring of call traffic. Its billing system operates on a per-second basis through an integrated wallet feature, ensuring transparency and ease of use. Key functionalities encompass Interactive Voice Response (IVR), spam protection, seamless live call transfers, effective campaign management, and access for multiple users. Say goodbye to telecom complications and enjoy a streamlined calling experience that truly delivers.
Description
urLive makes it simple for your customers to start a high-definition, live video call to your team.
A no-code deployment cloud service: configured, managed, and supported through a straightforward web portal.
Unlike teleconferencing services:
• Your team can answer multiple, simultaneous inbound video calls from the same link.
• No download, install, password, or account creation required.
• Customers start unique private calls to your designated team with one-click activation of an endlessly reusable URL – an Infinity Link.
• Infinity Links are brandable text-based URLs that can be shared on your website, CRM, social media, chatbots, kiosks, SMS/text, and email to complement or upgrade communications.
• Video calls are made from any platform or device via a browser.
• Calls are automatically routed to designated groups and specific individuals based on easily modified rules of availability and expertise.
• Answered calls don’t require a host and can be shared with other agents by adding them, forwarding, and transferring.
• Includes an option to schedule calls.
• Capacity Services™ can answer calls when your team is unavailable
Personalize engagement with customer-initiated live video calls
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$20/month
Free Trial
Free Version
Pricing Details
$450 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ALERTSIO LLC
Founded
2007
Country
United States
Website
callflow.solutions
Vendor Details
Company Name
urLive
Founded
2017
Country
Canada
Website
www.url.live/
Product Features
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Team Communication
Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Video Conferencing
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard
Alternatives
No Alternatives
