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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

CallBack HVAC is a missed-call text-back solution tailored for HVAC businesses. When a customer makes a call that goes unanswered, the software promptly sends a text message to keep the lead's interest alive, preventing them from reaching out to other competitors. HVAC business owners and those managing multiple crews can utilize CallBack HVAC to minimize job losses from missed calls, as it operates around the clock without requiring any manual oversight. Upon a missed call, customers receive an immediate and customizable text response assuring them that they will be contacted shortly. The platform boasts several noteworthy features, including automatic text-back for missed calls, customizable SMS templates, real-time alerts, and an intuitive dashboard to monitor all interactions. The service comes with no long-term contracts, complicated setups, or the need for an answering service. CallBack HVAC uses Twilio to ensure reliable SMS communication and is offered as a cloud-based SaaS solution, which means there is no software installation necessary. Starting at $99 per month for founding beta users and increasing to $149 per month afterward, a free trial is also available for interested users to explore its capabilities before committing. This innovative approach allows HVAC companies to maintain strong communication with potential clients effortlessly.

Description

SmartAC is a comprehensive platform for HVAC monitoring and membership expansion that links heating and cooling systems to cloud analytics using wireless sensors and mobile applications. It empowers both contractors and homeowners to transition from a reactive approach to a proactive management style by consistently monitoring crucial performance indicators such as temperature, airflow, filter status, and potential water leaks. With its quickly-installable sensor network that requires no wiring, SmartAC transmits real-time data to the cloud, where machine learning algorithms assess system performance and notify users prior to any failures. The platform also features a customizable homeowner app that facilitates scheduling, service credits, and system oversight, alongside tools for technicians and a contractor dashboard that highlights potential revenue streams and necessary maintenance. By integrating predictive maintenance, automated alerts, and features that enhance customer interaction, SmartAC significantly aids HVAC businesses in boosting membership uptake, enhancing customer retention, and driving overall growth in their operations. This innovative solution not only streamlines HVAC management but also fosters a more connected experience for all users involved.

API Access

Has API

API Access

Has API

Screenshots View All

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Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$99/month
Free Trial
Free Version

Pricing Details

Free
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CallBack HVAC

Founded

2026

Country

United States

Website

callbackhvac.com

Vendor Details

Company Name

SmartAC

Founded

2018

Country

United States

Website

www.smartac.com

Product Features

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Product Features

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Membership Management

Application Management
Automatic Renewals
Committee Management
Dues Management
Email Marketing
Event Management
Member Directory
Member Portal
Member Types
Membership Database
Nonprofit Membership
Payment Processing
Website Management

Alternatives

Alternatives

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