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ease
features
design
support

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Description

After several weeks of extensive testing, we are thrilled to announce the release of the latest version of Call2Field! Our innovative web-based platform, named ‘Call2Field Online,’ will enable users to access the Call2Field software directly through their web browsers. You’ll have the flexibility to adjust its size, resolution, and zoom level, as well as the convenience of opening multiple tabs simultaneously. Additionally, we have introduced a refreshed and modernized interface for an enhanced user experience. The Call2Field Mobile application has also undergone a significant behind-the-scenes upgrade, leveraging advanced device-side technologies to stay aligned with the newest browser advancements and optimize data storage. Among the exciting new features is a ‘Clear Data and Cache’ option available in the settings menu, while the Time Entry section now includes a dedicated area for Expenses. Furthermore, activating Offline Mode will allow users to download essential background codes, which will still require regular updates. We have also revamped the Customer Portal to support multi-equipment functionality, enabling Call Finder to accurately search and display results for multiple pieces of equipment from both Calls and reports, significantly enhancing the overall efficiency of the application. This new update promises to deliver an improved experience for all users!

Description

Access the K8 Field Service and K8 Manufacturing applications through your device by connecting to either Wi-Fi or mobile data. You can work without an internet connection, as your modifications will be temporarily saved and automatically synchronized once you regain connectivity. This application allows you to view job details, historical data, customer information, and necessary parts. Frequent updates on job statuses are communicated to ensure that your device remains synchronized with K8 Field Service, allowing the service desk to stay informed about job advancements. Additionally, scans are transmitted to K8 Manufacturing to ensure they align with shipping, delivery notes, and invoicing. The K8 Field Service app is designed to connect directly to your system, granting you complete authority over which users and devices are permitted access, and it ensures that no data is retained on a centralized server. Ultimately, this enhances security and gives users peace of mind regarding their information.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

RedZebra Software

Founded

2005

Country

United Kingdom

Website

www.redzebrasoftware.com

Vendor Details

Company Name

Datawright

Founded

1979

Country

United Kingdom

Website

www.kcsdatawright.com

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Maintenance Management

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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