Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Track calls and more, unlock multi-channel interaction between your customers via sms and email. Track and reply to every interaction using intelligence. With true Cost-Per Lead monitoring and data that makes sense, you can make better business decisions. Call recordings and other important metrics can be used to improve your internal business. Manage franchises and multi-location businesses. You have full control over routing, management, and performance in each branch. Scale your business tracking easily. Business owners have the same scalable call- and form tracking platform that large corporations use. Addsource's cloud-based technology allows you to delight your customers while allowing you to stay focused on what you love most: building your business. Addsource was designed to be simple to use, powerful, and useful for small businesses of all sizes, from a single service provider to multi-national franchises.
Description
You can optimize customer's online journey just as you can for phone calls. Our Call Analytics solution allows you to make real-time improvements in your marketing campaigns. Our AI-enabled solution can analyze conversations, spot keywords, and categorize calls. To ensure that calls are answered by the right person, you need to manage call flows. Visually track call conversions across all marketing channels to increase ROI. Also, dive into detailed call metrics and call performance. You will receive instant email notifications whenever your business receives a call. You can customize our platform to match your branding so that your customers have a seamless experience. Unique phone numbers track and follow website visitors during their browsing sessions. You can pinpoint the drop-off point in the buyer's journey to improve the customer experience.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Acquisio
No
Adobe Advertising Cloud
No
Adobe Marketo Engage
No
AgencyAnalytics
No
Domo
No
Facebook
No
Google Ads
No
Google Analytics 360
No
Marin Software
No
Microsoft Advertising
No
Integrations
Acquisio
Yes
Adobe Advertising Cloud
Yes
Adobe Marketo Engage
Yes
AgencyAnalytics
Yes
Domo
Yes
Facebook
Yes
Google Ads
Yes
Google Analytics 360
Yes
Marin Software
Yes
Microsoft Advertising
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
AddSource
Founded
2008
Country
United States
Website
www.addsource.com
Vendor Details
Company Name
Delacon
Founded
1996
Country
Australia
Website
www.delaconcorp.com
Product Features
Call Tracking
CRM
Yes
Call Log
No
Call Recording
Yes
Call Routing
Yes
Caller Identification
Yes
Campaign Management
Yes
Conversion Tracking
Yes
IVR / Voice Recognition
No
Keyword Tracking
No
Product Features
Call Tracking
CRM
Yes
Call Log
No
Call Recording
Yes
Call Routing
Yes
Caller Identification
Yes
Campaign Management
Yes
Conversion Tracking
Yes
IVR / Voice Recognition
Yes
Keyword Tracking
Yes
IVR
Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Routing
Yes
Multiple Scripts
Yes
Phone Key Input
Yes
Survey Management
Yes
Text to Speech
No
Voice Customization
Yes
Voice Mail
Yes
Speech Analytics
Automatic Transcription
Yes
Call Center Management
Yes
Call Recording
Yes
Customer Experience Management
Yes
Data Security
Yes
Natural Language Processing
Yes
Predictive Analytics
Yes
Self-Service Search
Yes
Sentiment Analysis
Yes
Surveys & Feedback
Yes