Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Call Optix is an innovative platform that utilizes AI for sales intelligence and voice analytics, turning customer interactions into actionable revenue insights. It provides automatic transcription and analysis of each call, incorporating sentiment analysis and dynamic tagging to uncover trends and identify upselling possibilities. Additionally, the AI is capable of extracting tailored fields pertinent to your business, such as check-in dates, policy numbers, and vehicle preferences. Performance scorecards for agents evaluate call quality and efficiency, offering managers insightful visibility regarding both strengths and areas needing improvement for focused coaching. The Business Intelligence Dashboard functions as an up-to-the-minute command center, displaying call metrics, talk time, and revenue statistics, while the visual Sales Board and Pipeline Funnel facilitate the tracking of deals through customizable stages, complete with win/loss ratios and conversion information. By streamlining the entire process from lead acquisition to deal management while maintaining a comprehensive activity history, Call Optix integrates conversation intelligence and CRM into a single platform, supported by AI agents that manage bookings, qualify leads, and conduct follow-ups effectively. This cohesive approach not only enhances operational efficiency but also empowers teams to make informed decisions that drive sales growth.
Description
Our cutting-edge scorecard provides a comprehensive overview of each check, utilizing straightforward green, yellow, and red indicators for easy interpretation. This compact score strip offers a wealth of information in a succinct format. Each scale is fully customizable to meet your specific needs. Pre-configured with all essential reports, Analyzer is equipped to assess the quality of your scheduling effectively. Beyond the innovative scorecards, it features schedule validation reports, government standard assessments, comparative analysis reports, performance metrics, and customizable reports that you can create from the ground up. Additionally, Steelray Project Analyzer comes with The Coach, an integrated encyclopedia that explores your results in detail, simplifying the explanations for better understanding. For some users, The Coach serves as an educational tool for grasping the basics of schedule quality, while for others, it acts as a convenient quick reference guide. This multifaceted approach ensures that users can maximize their understanding of the scheduling process and improve their overall project management skills.
API Access
Has API
API Access
Has API
Integrations
Aircall
Dialpad Connect
HubSpot CRM
JustCall
Microsoft Dynamics 365
Pipedrive
RingCentral Automatic Call Recording
Salesforce
Sugar Connect
Twilio
Integrations
Aircall
Dialpad Connect
HubSpot CRM
JustCall
Microsoft Dynamics 365
Pipedrive
RingCentral Automatic Call Recording
Salesforce
Sugar Connect
Twilio
Pricing Details
$0.06/minute
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Call Optix
Founded
2023
Country
India
Website
www.calloptix.com
Vendor Details
Company Name
Steelray Software
Founded
2000
Country
United States
Website
www.steelray.com
Product Features
Conversation Intelligence
AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis
Product Features
Project Management
Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies