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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Call Optix is an innovative platform that utilizes AI for sales intelligence and voice analytics, turning customer interactions into actionable revenue insights. It provides automatic transcription and analysis of each call, incorporating sentiment analysis and dynamic tagging to uncover trends and identify upselling possibilities. Additionally, the AI is capable of extracting tailored fields pertinent to your business, such as check-in dates, policy numbers, and vehicle preferences. Performance scorecards for agents evaluate call quality and efficiency, offering managers insightful visibility regarding both strengths and areas needing improvement for focused coaching. The Business Intelligence Dashboard functions as an up-to-the-minute command center, displaying call metrics, talk time, and revenue statistics, while the visual Sales Board and Pipeline Funnel facilitate the tracking of deals through customizable stages, complete with win/loss ratios and conversion information. By streamlining the entire process from lead acquisition to deal management while maintaining a comprehensive activity history, Call Optix integrates conversation intelligence and CRM into a single platform, supported by AI agents that manage bookings, qualify leads, and conduct follow-ups effectively. This cohesive approach not only enhances operational efficiency but also empowers teams to make informed decisions that drive sales growth.

Description

Our cutting-edge scorecard provides a comprehensive overview of each check, utilizing straightforward green, yellow, and red indicators for easy interpretation. This compact score strip offers a wealth of information in a succinct format. Each scale is fully customizable to meet your specific needs. Pre-configured with all essential reports, Analyzer is equipped to assess the quality of your scheduling effectively. Beyond the innovative scorecards, it features schedule validation reports, government standard assessments, comparative analysis reports, performance metrics, and customizable reports that you can create from the ground up. Additionally, Steelray Project Analyzer comes with The Coach, an integrated encyclopedia that explores your results in detail, simplifying the explanations for better understanding. For some users, The Coach serves as an educational tool for grasping the basics of schedule quality, while for others, it acts as a convenient quick reference guide. This multifaceted approach ensures that users can maximize their understanding of the scheduling process and improve their overall project management skills.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Aircall
Dialpad Connect
HubSpot CRM
JustCall
Microsoft Dynamics 365
Pipedrive
RingCentral Automatic Call Recording
Salesforce
Sugar Connect
Twilio
Vonage Contact Center
Zapier
Zendesk
Zoho CRM

Integrations

Aircall
Dialpad Connect
HubSpot CRM
JustCall
Microsoft Dynamics 365
Pipedrive
RingCentral Automatic Call Recording
Salesforce
Sugar Connect
Twilio
Vonage Contact Center
Zapier
Zendesk
Zoho CRM

Pricing Details

$0.06/minute
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Call Optix

Founded

2023

Country

India

Website

www.calloptix.com

Vendor Details

Company Name

Steelray Software

Founded

2000

Country

United States

Website

www.steelray.com

Product Features

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Product Features

Project Management

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Alternatives

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REN AI Technologies Private Limited