Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Call Citadel assists small plumbing and HVAC enterprises in managing missed customer calls effectively. Once configured, any unanswered calls are redirected from the business's current number, initiating a text dialogue with the caller that collects information regarding their needs, location, and urgency, which is then relayed to the business owner for a timely callback. The owner retains full control over how to respond and coordinate the necessary work, ensuring that customers can still reach the familiar business number. The initial setup process involves carrier registration and approval, typically spanning two to three weeks, though it may sometimes take longer. Businesses can enjoy a complimentary trial period of 30 days from the time they are verified and go live, without the need for a credit card to initiate the service. Should the business opt to continue after the trial, the monthly fee is $497. This innovative solution allows small businesses to enhance customer engagement and maintain their service standards seamlessly.
Description
VeraDial gives a small business in the US or Canada a dedicated phone number and an AI receptionist in the same service. Vera answers incoming calls around the clock, handles questions using your business profile, takes messages and connects callers through. The iPhone and Android apps and web dashboard keep transcripts, summaries and business conversations together. Voicemail transcription, call recording, forwarding and business SMS are included; texting depends on number eligibility, fair use and carrier registration.
Vera Plus adds outbound AI calls, live translation, Google Calendar appointment booking and training from documents and websites. Its native Zapier integration and signed event webhooks connect call, text and voicemail outcomes to workflows; Make and n8n use custom webhook endpoints. ChatGPT and Claude can read account records through an OAuth-authenticated MCP connector, without permission to place calls, send messages or change settings.
Prices are USD account subscriptions. Lite is $14.99/month or $149.99/year, with one line, 50 receptionist minutes and 150 calling minutes monthly. Plus is $29.99/month or $299.99/year, with one line, unlimited receptionist answering under fair use and 300 calling minutes monthly. Business starts at $59.99/month or $599.99/year with three lines and a 900-minute calling pool. Custom starts at $199/month by agreement. Lite and Plus offer a 7-day trial; Business starts immediately without a trial. Annual subscriptions renew yearly and allowances reset monthly. Additional lines have plan-specific fees and share account allowances. AI answering availability is separate from human support.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
ChatGPT
Claude
Google Calendar
Zapier
Pricing Details
$497 per month
Free Trial
Free Version
Pricing Details
$14.99/month per account
USD account subscriptions, not per-line or per-seat pricing. Vera Lite: $14.99/month or $149.99/year; 1 line, 50 AI-receptionist minutes and 150 calling minutes/month; no extra lines. Vera Plus: $29.99/month or $299.99/year; 1 line, unlimited AI-receptionist answering under fair use, 300 calling, 100 AI-calling and 20 live-translation minutes/month; add a second line for $9.99/month. Vera Business: introductory $59.99/month or $599.99/year; 3 lines, unlimited AI-receptionist answering under fair use, 900 calling, 300 AI-calling and 60 translation minutes/month; add a fourth line for $9.99/month or a fourth and fifth for $19.99/month. Custom: from $199/month, scope and support agreed in writing. Allowances are shared across the account; extra lines do not multiply them. Annual subscriptions are prepaid and renew yearly; allowances reset monthly. Lite and Plus offer a 7-day trial with 50 receptionist, 50 calling, 30 AI-calling and 10 translation minutes; web checkout requires a credit or debit card. Business starts immediately without a trial; Business and Custom require contact before purchase. No free plan. Business SMS is subject to fair use, number eligibility and carrier registration. US and Canada only.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Call Citadel
Founded
2026
Country
United States
Website
callcitadel.com
Vendor Details
Company Name
VeraDial Inc.
Founded
2026
Country
Canada
Website
veradial.com
Product Features
Lead Capture
Business Card / Badge Scanning
Dashboard
Data Extraction
Lead Distribution
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Scoring
Online Forms