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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Call Citadel assists small plumbing and HVAC enterprises in managing missed customer calls effectively. Once configured, any unanswered calls are redirected from the business's current number, initiating a text dialogue with the caller that collects information regarding their needs, location, and urgency, which is then relayed to the business owner for a timely callback. The owner retains full control over how to respond and coordinate the necessary work, ensuring that customers can still reach the familiar business number. The initial setup process involves carrier registration and approval, typically spanning two to three weeks, though it may sometimes take longer. Businesses can enjoy a complimentary trial period of 30 days from the time they are verified and go live, without the need for a credit card to initiate the service. Should the business opt to continue after the trial, the monthly fee is $497. This innovative solution allows small businesses to enhance customer engagement and maintain their service standards seamlessly.

Description

OrderToAI is an innovative AI phone service designed specifically for local businesses that struggle with lost revenue from unanswered calls. Operating around the clock in the business's name, it efficiently manages inquiries related to business hours, services, and pricing, while also facilitating appointment and reservation bookings through seamless two-way synchronization with Google and Outlook calendars. Additionally, it can take pickup orders, send requested links via text, capture leads, and transfer calls to a live representative upon request. The service features a Win-Back option that utilizes a business's existing customer list to reconnect with former clients through natural conversations and successfully book them again. Teams are empowered to upload customer data in CSV or Excel format, review call transcripts and recordings, manage services across multiple locations, set budget limits, and establish controls for calling hours, do-not-call preferences, and opt-out options. The Front Desk service is priced at $99.99 per month, with an additional charge of $0.49 per minute, and includes the Win-Back feature, which can also be accessed separately for $49.99 per month plus the same per-minute rate. A complimentary 5-day trial is offered, with no obligation from setup fees, contracts, or extra charges for after-hours service. This comprehensive solution not only enhances customer engagement but also drives revenue growth for local businesses by ensuring they never miss an opportunity to connect.

API Access

Has API

API Access

Has API

Screenshots View All

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Screenshots View All

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Integrations

No details available.

Integrations

No details available.

Pricing Details

$497 per month
Free Trial
Free Version

Pricing Details

$49.99/month + $0.49/min
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Call Citadel

Founded

2026

Country

United States

Website

callcitadel.com

Vendor Details

Company Name

OrderToAI

Founded

2026

Country

United States

Website

ordertoai.com

Product Features

Lead Capture

Business Card / Badge Scanning
Dashboard
Data Extraction
Lead Distribution
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Scoring
Online Forms

Alternatives

Alternatives