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Average Ratings 0 Ratings
Description
Call Citadel assists small plumbing and HVAC enterprises in managing missed customer calls effectively. Once configured, any unanswered calls are redirected from the business's current number, initiating a text dialogue with the caller that collects information regarding their needs, location, and urgency, which is then relayed to the business owner for a timely callback. The owner retains full control over how to respond and coordinate the necessary work, ensuring that customers can still reach the familiar business number. The initial setup process involves carrier registration and approval, typically spanning two to three weeks, though it may sometimes take longer. Businesses can enjoy a complimentary trial period of 30 days from the time they are verified and go live, without the need for a credit card to initiate the service. Should the business opt to continue after the trial, the monthly fee is $497. This innovative solution allows small businesses to enhance customer engagement and maintain their service standards seamlessly.
Description
CliniCall provides assistance for medical and optical offices by managing incoming patient calls during peak hours or when staff is unavailable. These practices retain their existing public phone number and have the ability to determine which calls are directed to the service. The system adheres to established routing protocols, enabling it to transfer calls to a live front desk when feasible and generating callback requests for tasks that require personal attention. Additionally, it facilitates direct appointment scheduling through compatible booking connectors, which are confirmed as part of the onboarding process. The dashboard for practices consolidates call logs, summaries, and pending tasks for easy management. Both French and English languages are supported on operational phone lines, ensuring effective communication. Subscription plans begin at EUR 149 per month for each location, not including VAT, with the setup cost provided separately. Moreover, interested parties can schedule a 30-minute demonstration to explore the features further. This comprehensive solution aims to enhance the efficiency of practice operations while ensuring patients receive timely assistance.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$497 per month
Free Trial
Yes
Free Version
No
Pricing Details
EUR 149/month/location + VAT
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Call Citadel
Founded
2026
Country
United States
Website
callcitadel.com
Vendor Details
Company Name
AInnovate (EXIGE SARL)
Country
Luxembourg
Website
clinicall.cc/
Product Features
Lead Capture
Business Card / Badge Scanning
No
Dashboard
No
Data Extraction
No
Lead Distribution
No
Lead Notifications
No
Lead Nurturing
No
Lead Qualification
No
Lead Scoring
No
Online Forms
No