Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Calibre stands out as a top-tier call recording solution that converts recorded interactions and their related metadata into actionable intelligence for decision-making. As a dependable and comprehensive tool for business enhancement, Calibre not only boosts performance and productivity but also elevates customer satisfaction, while simultaneously mitigating risks, lowering operational expenses, and increasing profitability. Designed with robust, high-quality digital recording capabilities and an intelligent framework, Calibre is adaptable to suit the requirements of contact centers of any size. With support from prompt and professional certified technicians and the I’m Alive™ proactive monitoring system, clients can implement Calibre with assurance. Additionally, Calibre features an Advanced API and event triggers to ensure the secure archiving of sensitive data and maintain compliance with rigorous security protocols. Communications are fortified through multi-layer algorithms and data encryption, ensuring restricted access and safeguarding confidential information, ultimately fostering a trustworthy environment for users. This all-encompassing approach positions Calibre as an indispensable partner in achieving operational excellence.
Description
IndySoft is dedicated to enhancing the efficiency and effectiveness of your quality systems. Our comprehensive solution enables significant savings in both time and resources. Whether you operate a small calibration lab or a large international network, IndySoft ensures your workflow remains organized and your data is always current and readily available, all while adhering to ISO/IEC 17025 standards. Revolutionize your operations with our adaptable workflows and advanced data searching capabilities. This solution is particularly beneficial for multi-site operations that require data that is always ready for audits. IndySoft's calibration management software includes various modules such as gage studies, tooling, maintenance, uncertainty, and trend analysis, offering both global scalability and data that meets audit readiness. Our system guarantees precise process management that aligns with the industry's essential requirements, while also providing easy access to digital calibration certificates and a user-friendly reporting module. By utilizing IndySoft, you can streamline your quality assurance processes, making them more robust and reliable.
API Access
Has API
API Access
Has API
Integrations
Azure Marketplace
Linc
Microsoft Outlook
QuickBooks Online
QuickBooks Online Advanced
SAP Business One
Integrations
Azure Marketplace
Linc
Microsoft Outlook
QuickBooks Online
QuickBooks Online Advanced
SAP Business One
Pricing Details
$15000 one-time payment
Free Trial
Free Version
Pricing Details
$99 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
HigherGround
Founded
1973
Country
United States
Website
www.higherground.com/calibre
Vendor Details
Company Name
IndySoft
Founded
1997
Country
United States
Website
www.indysoft.com
Product Features
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Workforce Optimization (WFO)
Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning
Product Features
Calibration Management
Calibration Instructions
Calibration Schedules
Compliance Management
Device History
Due Date Tracking
Gage Management
Label Printing
Measurement Readings
Multi-Station Management
Out-of-Tolerance Notification
Statistical Data Reporting
CMMS
Asset Tracking
Calibration Management
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management