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Description
Calibre stands out as a top-tier call recording solution that converts recorded interactions and their related metadata into actionable intelligence for decision-making. As a dependable and comprehensive tool for business enhancement, Calibre not only boosts performance and productivity but also elevates customer satisfaction, while simultaneously mitigating risks, lowering operational expenses, and increasing profitability. Designed with robust, high-quality digital recording capabilities and an intelligent framework, Calibre is adaptable to suit the requirements of contact centers of any size. With support from prompt and professional certified technicians and the I’m Alive™ proactive monitoring system, clients can implement Calibre with assurance. Additionally, Calibre features an Advanced API and event triggers to ensure the secure archiving of sensitive data and maintain compliance with rigorous security protocols. Communications are fortified through multi-layer algorithms and data encryption, ensuring restricted access and safeguarding confidential information, ultimately fostering a trustworthy environment for users. This all-encompassing approach positions Calibre as an indispensable partner in achieving operational excellence.
Description
THE QUALITY OF YOUR CALIBRATION MANAGEMENT SOFTWARE MATTERS.
It matters because the quality and safety of your products depends on it. With a solid 30-year track record and countless auditor recommendations, GAGEtrak calibration management software has improved quality at many thousands of facilities worldwide. Don’t compromise your products by compromising on your calibration management software; download GAGEtrak today to see the difference true quality can make.
GAGEtrak allows you to better manage your workload, minimize costs, maintain production schedules and ensure customer approval while maintaining compliance with international quality standards such as FDA and ISO.
Use GAGEtrak to manage gages, monitor scheduled and unscheduled calibrations, produce calibration certificates and bar-coded labels, conduct gage R&R analysis (MSA 4th Edition) and so much more.
From a single user on one computer to several users on a LAN or in the Cloud, and with two levels of calibration management (GAGEtrak Pro and GAGEtrak Lite), there is a version of GAGEtrak to fit your needs and your budget.
Contact us today for your free personalized web demo and free trial!
API Access
Has API
API Access
Has API
Integrations
Azure Marketplace
Linc
Pricing Details
$15000 one-time payment
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
HigherGround
Founded
1973
Country
United States
Website
www.higherground.com/calibre
Vendor Details
Company Name
CyberMetrics Corporation
Founded
1988
Country
United States
Website
gagetrak.com
Product Features
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Workforce Optimization (WFO)
Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning
Product Features
Calibration Management
Calibration Instructions
Calibration Schedules
Compliance Management
Device History
Due Date Tracking
Gage Management
Label Printing
Measurement Readings
Multi-Station Management
Out-of-Tolerance Notification
Statistical Data Reporting