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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Calibre stands out as a top-tier call recording solution that converts recorded interactions and their related metadata into actionable intelligence for decision-making. As a dependable and comprehensive tool for business enhancement, Calibre not only boosts performance and productivity but also elevates customer satisfaction, while simultaneously mitigating risks, lowering operational expenses, and increasing profitability. Designed with robust, high-quality digital recording capabilities and an intelligent framework, Calibre is adaptable to suit the requirements of contact centers of any size. With support from prompt and professional certified technicians and the I’m Alive™ proactive monitoring system, clients can implement Calibre with assurance. Additionally, Calibre features an Advanced API and event triggers to ensure the secure archiving of sensitive data and maintain compliance with rigorous security protocols. Communications are fortified through multi-layer algorithms and data encryption, ensuring restricted access and safeguarding confidential information, ultimately fostering a trustworthy environment for users. This all-encompassing approach positions Calibre as an indispensable partner in achieving operational excellence.

Description

Eupry is a comprehensive temperature compliance solution that adheres to GxP standards, integrating automated monitoring, mapping, and calibration within a singular cloud-based platform, eliminating the chaos of spreadsheets. Its wireless data loggers continuously transmit real-time temperature and humidity information, even when Wi-Fi connectivity is compromised; the innovative sensor tips allow for quick recalibration of devices in less than a minute without the need to change loggers; and the customizable mapping kits yield accurate, audit-ready reports with ease. Operating in an environment accredited by ISO 17025 and certified for ISO 9001 and ISO 27001, Eupry incorporates FDA 21 CFR Part 11 regulations along with automatic deviation notifications, digital calibration certificates, and hassle-free documentation features. Whether you desire comprehensive oversight or prefer to select specific modules for monitoring, mapping, or calibration, this platform provides a reliable source for compliance information, simplifies the audit process, minimizes manual tasks, and ensures you remain proactive in adapting to regulatory changes. With its user-friendly interface and robust features, Eupry not only enhances operational efficiency but also instills confidence in maintaining compliance standards.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Azure Marketplace
Linc

Integrations

Azure Marketplace
Linc

Pricing Details

$15000 one-time payment
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

HigherGround

Founded

1973

Country

United States

Website

www.higherground.com/calibre

Vendor Details

Company Name

Eupry

Founded

2014

Country

Denmark

Website

eupry.com

Product Features

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Workforce Optimization (WFO)

Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning

Product Features

Calibration Management

Calibration Instructions
Calibration Schedules
Compliance Management
Device History
Due Date Tracking
Gage Management
Label Printing
Measurement Readings
Multi-Station Management
Out-of-Tolerance Notification
Statistical Data Reporting

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