Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Calibre stands out as a top-tier call recording solution that converts recorded interactions and their related metadata into actionable intelligence for decision-making. As a dependable and comprehensive tool for business enhancement, Calibre not only boosts performance and productivity but also elevates customer satisfaction, while simultaneously mitigating risks, lowering operational expenses, and increasing profitability. Designed with robust, high-quality digital recording capabilities and an intelligent framework, Calibre is adaptable to suit the requirements of contact centers of any size. With support from prompt and professional certified technicians and the I’m Alive™ proactive monitoring system, clients can implement Calibre with assurance. Additionally, Calibre features an Advanced API and event triggers to ensure the secure archiving of sensitive data and maintain compliance with rigorous security protocols. Communications are fortified through multi-layer algorithms and data encryption, ensuring restricted access and safeguarding confidential information, ultimately fostering a trustworthy environment for users. This all-encompassing approach positions Calibre as an indispensable partner in achieving operational excellence.
Description
EasyCal is an all-encompassing software solution that addresses every facet of calibration work and management. It aims to minimize workload, enhance productivity, and establish a solid foundation for businesses aspiring to develop and maintain a successful calibration program. The extensive functionalities streamline the administrative tasks, ranging from generating reminder reports to coordinating dispatch. Featuring a user-friendly and intuitive interface, the software enables all operators to quickly familiarize themselves with and navigate through the applications. This facilitates a rapid and seamless implementation as well as integration of the software into existing systems. EasyCal automates the calibration process by allowing users to remotely manage and interact with testing instruments such as calibrators and multimeters. Its user-friendly features and controls contribute to reducing calibration durations while maximizing throughput. Furthermore, EasyCal-supported calibrations can be conducted with compatible Time Electronics process instruments, including devices like dry block calibrators and temperature baths, ensuring versatility and efficiency across various calibration tasks. Ultimately, this makes EasyCal a vital tool for organizations seeking to optimize their calibration processes.
API Access
Has API
API Access
Has API
Integrations
Azure Marketplace
Linc
Pricing Details
$15000 one-time payment
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
HigherGround
Founded
1973
Country
United States
Website
www.higherground.com/calibre
Vendor Details
Company Name
Time Electronics
Founded
1967
Country
United Kingdom
Website
www.timeelectronics.com/calibration-software/
Product Features
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Workforce Optimization (WFO)
Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning
Product Features
Calibration Management
Calibration Instructions
Calibration Schedules
Compliance Management
Device History
Due Date Tracking
Gage Management
Label Printing
Measurement Readings
Multi-Station Management
Out-of-Tolerance Notification
Statistical Data Reporting