Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Calibre stands out as a top-tier call recording solution that converts recorded interactions and their related metadata into actionable intelligence for decision-making. As a dependable and comprehensive tool for business enhancement, Calibre not only boosts performance and productivity but also elevates customer satisfaction, while simultaneously mitigating risks, lowering operational expenses, and increasing profitability. Designed with robust, high-quality digital recording capabilities and an intelligent framework, Calibre is adaptable to suit the requirements of contact centers of any size. With support from prompt and professional certified technicians and the I’m Alive™ proactive monitoring system, clients can implement Calibre with assurance. Additionally, Calibre features an Advanced API and event triggers to ensure the secure archiving of sensitive data and maintain compliance with rigorous security protocols. Communications are fortified through multi-layer algorithms and data encryption, ensuring restricted access and safeguarding confidential information, ultimately fostering a trustworthy environment for users. This all-encompassing approach positions Calibre as an indispensable partner in achieving operational excellence.
Description
EasyCal is an all-encompassing software solution that addresses every facet of calibration work and management. It aims to minimize workload, enhance productivity, and establish a solid foundation for businesses aspiring to develop and maintain a successful calibration program. The extensive functionalities streamline the administrative tasks, ranging from generating reminder reports to coordinating dispatch. Featuring a user-friendly and intuitive interface, the software enables all operators to quickly familiarize themselves with and navigate through the applications. This facilitates a rapid and seamless implementation as well as integration of the software into existing systems. EasyCal automates the calibration process by allowing users to remotely manage and interact with testing instruments such as calibrators and multimeters. Its user-friendly features and controls contribute to reducing calibration durations while maximizing throughput. Furthermore, EasyCal-supported calibrations can be conducted with compatible Time Electronics process instruments, including devices like dry block calibrators and temperature baths, ensuring versatility and efficiency across various calibration tasks. Ultimately, this makes EasyCal a vital tool for organizations seeking to optimize their calibration processes.
API Access
Has API
No
API Access
Has API
No
Integrations
Azure Marketplace
No
Linc
No
Pricing Details
$15000 one-time payment
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
HigherGround
Founded
1973
Country
United States
Website
www.higherground.com/calibre
Vendor Details
Company Name
Time Electronics
Founded
1967
Country
United Kingdom
Website
www.timeelectronics.com/calibration-software/
Product Features
Call Recording
Archiving
Yes
Call Sharing
No
Distributed Call Recording
No
Event Triggered Recording
No
File Transfer
No
Instant Retrieval
Yes
On-Demand Recording
Yes
Recording Bookmarking
Yes
Scheduled Recording
Yes
Screen Activity Recording
No
Video Call Recording
No
Workforce Optimization (WFO)
Interaction Analytics
No
Liability Recording
No
Performance Management
No
Quality Management
No
Real-time Guidance
No
Reporting
No
Speech Analytics
No
Surveying
No
Workforce Management
No
eLearning
No
Product Features
Calibration Management
Calibration Instructions
No
Calibration Schedules
Yes
Compliance Management
Yes
Device History
No
Due Date Tracking
Yes
Gage Management
No
Label Printing
Yes
Measurement Readings
Yes
Multi-Station Management
No
Out-of-Tolerance Notification
No
Statistical Data Reporting
No