Compare CaliberEMpro vs. ConcernTrak

14,000 laboratories. 125 countries 98% customer satisfaction! LabWare's range of laboratory automation solutions can help you increase productivity, throughput and efficiency, as well as data integrity and compliance. LabWare offers flexible deployment options. Laboratories that are looking to deploy in a matter of days can choose the fully-validated and cost-optimized SaaS LIMS with best practice workflows. Laboratories who require a fully customizable enterprise-level LIMS/ELN for their business can choose from either self-hosted or flexible cloud deployment options. LabWare users have access to world-class features like lot management, sample and stability management, instrument interfacing and workflows and dashboards, inventory and COA management, COAs, barcoding and many more.

A cloud LIMS that tracks samples, tests results, and manages inventory for life science research, industrial QC labs, and biotech/NGS. Includes regulatory support for CLIA and HIPAA, Part 11 and ISO 17025. The quality, security, traceability, and traceability for samples is crucial to a lab's success. Laboratory professionals can use the Lockbox LIMS system to manage their samples. They have full visibility of every step of the sample's journey from accession to long-term storage. LIMS analysis is more than just tracking results. Lockbox's multilayered sample storage and location management functionality lets you define your lab's storage structure using a variety location options: rooms and storage units, shelves and racks, boxes and boxes.

QBench allows you to keep track of all your samples and where they are located in the workflow using a single system. QBench eliminates the need for spreadsheets, shared folders in the network, and paper-based tracking systems. You can view hundreds of PDF reports/COAs before publishing or emailing. You can generate barcodes and create labels that you can customize for your samples. Compatible with standard printers and scanners. QBench's billing module allows you to create and send invoices right from the system. You can see counts and latencies for different data types in QBench. This includes metrics like turnaround time, sample counts per test, sample delay, and many others. QBench makes it easy for you to gather the data your lab needs for the assays you perform.

SciSure is reshaping the future of laboratories worldwide with forward-thinking digital solutions. Our Digital Lab Platform (DLP) unites key tools such as Electronic Lab Notebook (ELN), Laboratory Information Management Systems (LIMS), and advanced technologies like AI and machine learning. Built for seamless compatibility with your lab's hardware and software, the platform enhances flexibility, security, and efficiency. By consolidating and optimizing your research and development workflows within a secure and compliant environment, we help researchers dedicate more time to innovation. Our expert team is committed to supporting you at every stage of your digital lab transformation.

Intelex delivers a unified software system for overseeing Environmental, Health, Safety, and Quality (EHSQ) initiatives. Its expandable platform is crafted to consolidate, oversee, and scrutinize EHS and Quality data comprehensively. The solution works on any device to meet the realities of your workplace. With Intelex, your organization can: Elevate your EHSQ program outcomes by supervising workflows for superior performance and command. Discern patterns and propensities through goal-setting to deepen understanding and improve decision-making in your EHSQ program. Diminish occurrences and cut down on administrative tasks by efficiently supervising, managing, refining, and extracting insights from your safety data via our intuitive safety software. Simplify the management and reporting of air, water, and waste emissions, and oversee environmental outputs to fulfill sustainability objectives. Foster ongoing improvements in quality by seamlessly logging and monitoring all instances of nonconformity within a unified, web-based system. Investigate trends across various departments, sites, or locations. Intelex can help you manage compliance with international standards and regulations such as: OSHA, WCB, ISO 45001, EPA, ISO

ERA EHS Software Solutions provides a cloud-based EHS management platform designed to streamline compliance, sustainability, and chemical management for manufacturers. ERA’s software helps organizations manage complex regulatory requirements across air, water, waste, and refrigerant emissions. The platform supports comprehensive reporting for programs like TRI, NPRI, Title V, and NEI. Its SDS Authoring solution enables rapid generation of safety data sheets in more than 40 languages, with built-in support for GHS, OSHA, WHMIS, and REACH compliance. Health and safety tools include incident tracking, training management, and audit-ready documentation. ERA’s sustainability module tracks Scope 1, 2, and 3 emissions, providing the data infrastructure needed for ESG reporting and long-term sustainability planning. ERA's software is also SOC 2 Type II certified, ensuring enterprise-grade security, data integrity, and over 99.6% platform uptime. Its proprietary automation framework and database of over 216,000 curated chemical records powering automated hazard classification and chemical inventory control allows clients to reduce manual data entry, improve reporting speed, and guarantee compliance accuracy. With modular architecture and industry-specific configurations, ERA serves various industrial sectors, including automotive, aerospace, chemicals, oil and gas, coatings, and furniture manufacturing. ERA boasts Fortune 100 and Fortune 500 clients while also offering a fair pricing strategy and modular design that have allowed the company to become the market leader for small and medium businesses.

Contact center QA teams evaluate 1 to 5% of calls manually. QEval eliminates that bottleneck by applying AI speech analytics and automated scoring to 100% of interactions across voice, chat, and email, using a classification engine trained on 138M+ real conversations. Capabilities span quality monitoring, compliance detection for PCI, HIPAA, and GDPR at 98% accuracy, sentiment analysis, keyword identification, agent coaching workflows, performance gamification, and predictive analytics across 110+ configurable dashboards. Quality scoring runs at 94% accuracy with zero manual intervention. Deployment takes 30 days. Industry standard is 90 to 120. No disruption to live operations. Etech Global Services built QEval from two decades of running Fortune 500 contact centers in healthcare, telecom, retail, banking, and BPO. ISO 27001, SOC 2, PCI-DSS certified. Built for QA leaders and operations teams scaling coverage without adding headcount. QEval also provides call recording management, screen capture, custom evaluation forms, calibration tools for QA consistency, root cause analysis, trend identification, and automated alert systems for compliance breaches. The voice of customer module tracks customer sentiment across touchpoints to identify service gaps and training opportunities. Real-time monitoring lets supervisors intervene during live interactions. Role-based access controls, audit trails, and data encryption ensure enterprise-grade security. QEval supports multi-site and multilingual contact center environments with centralized reporting across locations. API integrations connect QEval with existing CRM, telephony, and workforce management systems. Automated report scheduling delivers insights to stakeholders without manual effort.

Descartes Fleet Management is a comprehensive delivery management solution built to maximize fleet efficiency and optimize the utilization of mobile resources. By leveraging advanced route optimization technology, it enables businesses to complete more deliveries with fewer vehicles and less mileage, lowering costs and environmental impact. The platform integrates seamlessly with mobile devices, providing real-time tracking, performance insights, and ensuring compliance with regulations. It also supports dynamic appointment scheduling, making route planning more flexible and productive for field workers. Descartes empowers companies to enhance customer service through better delivery accuracy and timeliness. The system improves overall operational efficiency by streamlining dispatch and reducing wasted resources. It is ideal for businesses seeking to scale delivery operations while maintaining tight control. Descartes offers a powerful toolset for smarter, greener, and more cost-effective fleet management.

SDS Manager is a premier provider of SDS Management solutions, featuring one of the world’s largest SDS databases with over 14 million Safety Data Sheets in 25 languages. With SDS Manager, employees can access essential SDS information directly from their mobile devices by simply scanning QR code posters in work areas where chemicals are used. This seamless mobile access promotes both safety and regulatory compliance. Our automated data extraction feature lets you effortlessly add SDS files to your library without any manual typing, significantly improving accuracy and streamlining SDS management. Keep your SDS library updated, organized, and ready for quick access in a secure cloud environment.

flowdit elevates efficiency by offloading routine tasks and reducing errors, creating a networked environment that enhances employee productivity. It provides crucial support in adapting to regulations and streamlines audits and inspections, thereby driving profitability for industry leaders. As a specialized platform for connected workers, flowdit leverages AI-powered insights in areas like commissioning, quality management, maintenance, and EHS management. It promotes effective communication and collaboration across all departments, ensuring continuous process monitoring to identify and mitigate risks early. The platform also leverages AI-powered insights to maintain documentation integrity and enforce standard operating procedures, keeping operations streamlined and error-free. In the digital transformation realm, flowdit aids in digitizing inspection and audit processes, maintenance schedules, safety procedures, and environmental checks, integrating seamlessly with IoT and ERP systems. This not only enhances operational safety but also ensures efficient management of multiple site locations.